Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Franklin Mendez

Queens,NY

Summary

Dynamic and detail-oriented professional with extensive experience at Popeyes® Louisiana Kitchen, excelling in food preparation and sanitation procedures. Proven ability to thrive in high-pressure environments while enhancing customer satisfaction through effective communication and teamwork. Skilled in grilling and maintaining a clean kitchen, ensuring top-notch service quality.

Offering strong work ethic and willingness to learn and excel in fast-paced environments. Brings basic understanding of food safety and preparation, quickly adapting to new tasks and procedures. Ready to use and develop skills in teamwork and culinary techniques in [Desired Position] role.

Developed skills in fast-paced, customer-focused kitchen environment, demonstrating reliability and efficiency. Expertise in food preparation and maintaining food safety standards, with strong communication and teamwork abilities. Seeking to transition into new field where these transferrable skills can be effectively utilized.

Knowledgeable [Desired Position] with solid background in food preparation and kitchen operations. Proven ability in maintaining high standards of cleanliness and efficiency in fast-paced environments. Demonstrated skills in teamwork and adaptability to changing needs.

Overview

4
4
years of professional experience

Work History

Crew Member Cook

Popeyes® Louisana Kitchen
05.2024 - 08.2024
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Kept kitchen up to code for health and safety inspections.
  • Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.

Crew Member

Burger King
02.2023 - 10.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Cashier

Wingstop
07.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Colonial High School
6100 Oleander Dr, Orlando, FL 32807
07-2021

Skills

  • Stock rotation
  • Food preparation
  • Workstation setup
  • Grilling expertise
  • Order taking
  • Sanitation procedures

Languages

Spanish
Native or Bilingual

Timeline

Crew Member Cook

Popeyes® Louisana Kitchen
05.2024 - 08.2024

Crew Member

Burger King
02.2023 - 10.2023

Cashier

Wingstop
07.2020 - 03.2021

High School Diploma -

Colonial High School
Franklin Mendez