Franklin Mitts
Chino
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Extensive Healthcare Experience with Partial Hospitalization Programs, Inpatient Psychiatric and Chemical Dependency Units and Outpatient Services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Fast & EZ Self Storage, Inc.
01.2024 - 01.2025
- Managed tenant communications, resolving issues to enhance satisfaction and retention.
- Coordinated property maintenance schedules, ensuring timely responses to service requests.
- Oversaw rent collection processes, maintaining accurate financial records and reporting systems.
- Developed marketing strategies for vacant properties, increasing visibility and attracting potential tenants.
Route Manager/Facility Maintenance
Veterans Thrift Store
07.2019 - 03.2020
- Managed daily route scheduling to optimize delivery efficiency and reduce operational delays.
- Monitored vehicle maintenance schedules, minimizing downtime and ensuring compliance with safety regulations.
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
Sales and Installation Associate
M & M Air Conditioning & Refrigeration
03.2016 - 06.2019
- Oversaw installation projects, ensuring adherence to safety standards and compliance regulations.
- Streamlined processes by implementing best practices in equipment setup and maintenance protocols.
- Monitored project progress, adjusting plans as necessary to meet changing client requirements effectively.
Education
Criminal Justice - Law
First Coast Technical College
St. Augustine, Florida08-1990
Insurance Major -
University of Florida
Gainesville, Florida04-1992
Skills
- Team Building
- Conflict resolution
- Marketing
- Time management
- Verbal and written communication
- Complex Problem-solving
- Documentation and reporting
- Cross-functional teamwork
- Customer relationship management (CRM)
Affiliations
- American Legion SAL Member Chino, CA
- Knights of Columbus St. Margaret Mary Chapter
- Supporter Hogar Infantil La Gloria, MX
Certification
RADT State of California
Languages
Spanish
Limited Working
Timeline
Manager
Fast & EZ Self Storage, Inc.
01.2024 - 01.2025
Route Manager/Facility Maintenance
Veterans Thrift Store
07.2019 - 03.2020
Sales and Installation Associate
M & M Air Conditioning & Refrigeration
03.2016 - 06.2019
Criminal Justice - Law
First Coast Technical College
Insurance Major -
University of Florida
San Bernardino Diocese Volunteer of the Year Award Recipient
Chosen to represent St. Margaret Mary Parish with this Annual Award
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