FRANKLIN SOLORZANO
MIAMI,Florida
Summary
Proven leader in logistics and operations, excelling at staff management and analytical thinking. At MULTIEXPORT FOODS, I spearheaded inventory control and customer satisfaction initiatives, enhancing operational efficiency. Skilled in Seasoft System, I've trained teams, significantly improving service levels. Expert in resolving shipping challenges, my strategies ensure seamless freight movement.
Overview
19
19
years of professional experience
Work History
FRESH OPERATION SUPERVISOR
MULTIEXPORT FOODS
11.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented inventory control measures to safeguard sensitive items and equipment.
- Evaluated problematic conditions to resolve issues and optimize service levels .
- Dispatched information to service providers to schedule freight movement.
Logistics Coordinator
DUKES TRANSPORT
09.2019 - 11.2019
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
FRESH OPERATION AND DISPATCH
MIAMI INTERNATIONAL TRANSIT
01.2006 - 09.2018
- Organized training sessions for new dispatch operators, fostering growth within the team.
- Resolved scheduling conflicts efficiently to prevent delays in shipments or pickups.
- Updated and maintained accurate records, enabling effective tracking of deliveries and resources.
- Assisted in implementing a new dispatch software system, leading to improved operational efficiency.
Education
Associate of Arts - Accounting And Business Management / No Complete
MIAMI DADE COLLEGE
11011 SW 104th St, Miami, FL 3317606.2009
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Shipping and Receiving Problem-Solving Beyond Perfection and Seasoft System Expertise
- Analytical Thinking
Languages
English
Professional Working
Spanish
Full Professional
Timeline
FRESH OPERATION SUPERVISOR
MULTIEXPORT FOODS
11.2019 - Current
Logistics Coordinator
DUKES TRANSPORT
09.2019 - 11.2019
FRESH OPERATION AND DISPATCH
MIAMI INTERNATIONAL TRANSIT
01.2006 - 09.2018
Associate of Arts - Accounting And Business Management / No Complete
MIAMI DADE COLLEGE
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