FRANKLYN W. QUITEH
Volvo Penta of the Americas
Wake Forest,NC
12
years of professional experience
Knowledgeable in leadership and business development with a proven track record in driving business growth and forging strategic partnerships. Adept at identifying market opportunities and implementing innovative strategies. Demonstrated leadership and negotiation skills have consistently led to successful business expansions and stronger client relations.
Work History
Manager, Dealer Development
2 Years 9 Months- Leading strategic growth and performance optimization across dealer and service networks spanning the Southeast U.S., Mexico, Central America, and Caribbean
- Drive channel development strategy, market penetration, and partner enablement initiatives that strengthen distribution performance and expand regional revenue opportunities
- Spearheaded cross-functional transformation initiatives that improved dealer capability, operational efficiency, and service delivery across a multi-country network
- Direct and develop multi-disciplinary commercial teams focused on service planning, growth execution, and strategic account expansion
- Built scalable onboarding and process improvement frameworks that increased partner self-sufficiency by 37%, reduced support demand by 15%, enhancing our overall operating leverage
- Manage the market growth and development of 400+ dealerships and 5 regional distribution partners.
- Managed dealer onboarding processes, ensuring compliance with brand standards and operational requirements.
- Led business development strategy to expand market presence and strengthen revenue pipelines.
- Built strategic partnerships aligned with growth targets and long-term account objectives.
Sr. Business Development Manager
3 Years- Drove consultative growth strategies leveraging analytics, demand planning, and data monetization solutions to improve partner profitability and retention
- Directed enterprise growth strategy and strategic partnerships across 800+ retail locations, expanding SaaS adoption and strengthening market share for national and independent partners
- Influenced product innovation roadmap by identifying market opportunities and advancing strategic solutions aligned to customer growth objectives
- Partnered cross-functionally across sales, customer success, and product teams to scale revenue opportunities, optimize partner performance, and improve go-to-market execution
- Led coaching and performance management for customer success teams, strengthening KPI attainment, operational discipline, and team scalability
Sr. Regional Network Manager
2 Years- Led strategic expansion and optimization of Tesla's certified collision network across the U.S. and Canada, scaling partner coverage and improving service capacity
- Delivered network transformation initiatives that improved repair throughput, reduced cycle times, and elevated customer experience outcomes
- Managed and responsible for market growth and partnership of 800+ certified collision centers, increasing throughput and velocity by 20%
- Developed KPI dashboards and enterprise forecasting tools adopted broadly to improve operational visibility, strategic planning, and performance management
- Identified and executed strategic growth opportunities within under-penetrated and underperforming markets, improving network productivity and market readiness
- Influenced cross-functional stakeholders across operations, service, and leadership teams to align execution with enterprise growth priorities
International Sales Manager
- Led and developed sales teams against aggressive revenue and profitability targets while strengthening operational execution and customer retention
- Managed the East Bay, growing the territory by 40% YOY and 25% QoQ while experiencing a team growth of 17% YoY collectively
- Generated significant new business growth through consultative selling, strategic account development, and market expansion initiatives
- Managed multimillion-dollar portfolio while driving strategic revenue growth, complex contract negotiations, and enterprise account expansion
- Drove international sales strategy across global accounts, aligning solutions with customer logistics and trade requirements.
- Developed pipeline through consultative selling, prospecting, and relationship building with importers and exporters.
- Delivered supply chain and logistics solutions that improved client efficiency, expanded wallet share, and deepened strategic partnerships
Account Executive
4 Years- Owned global account strategy for marquee clients including Apple, Tesla, and Lam Research, driving revenue growth, deepening executive relationships, and expanding the business portfolio through targeted acquisition and strategic positioning
- Led new business acquisition strategy, consistently surpassing $1M+ annual revenue targets while strengthening pipeline quality and accelerating portfolio growth
- Led adherence to global regulatory frameworks, effectively balancing compliance, risk mitigation, and commercial objectives across international markets
- Led account growth strategy for existing clients, expanding revenue through executive relationship management and value-driven engagement.
- Delivered 26% year-over-year growth across both regional and international markets through targeted expansion and market execution strategies.
- Partnered cross-functionally to deploy advanced supply chain solutions, driving operational efficiency and measurable client outcomes.
Education
Master of Arts - Organizational Communications
Post-Degree Certificate - Organizational Leadership, Business Management & Organizational Leadership
Bachelor of Arts - Business Communications
Skills
Professional Skills
Leadership
Problem Solving
People Management
Organization
Operations
Communication
Logistics
Technical Skills
Tableau
Power BI
Salesforce
Microsoft Office
Accomplishments
- AYBC Service Management Certification
- Bloomsburg University Steering Campaign Committee Member Scholarships
- Pennsylvania Legislature Lobbyist Advocate for Educational Funding
Timeline
Manager, Dealer Development
Volvo Penta of the Americas
01.2024 - CurrentRead More
Sr. Business Development Manager
Torqata Data & Analytics
01.2021 - 01.2024Read More
Sr. Regional Network Manager
Tesla, Inc.
01.2019 - 01.2021Read More
International Sales Manager
DHL Express USA
01.2019 - 01.2019Read More
Account Executive
DHL Express USA
01.2015 - 01.2019Read More
Bloomsburg University of Pennsylvania
Bachelor of Arts from Business Communications
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Ohio University
Master of Arts from Organizational Communications
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Harvard Business School
Post-Degree Certificate from Organizational Leadership, Business Management & Organizational Leadership
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