Franky Coronado
San Francisco,CA
Summary
Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Andina
08.2024 - Current
- Led training initiatives, enhancing employee skills and confidence.
- Developed contingency plans with team to address potential disruptions.
- Established open lines of communication with team for feedback and suggestions.
- Cultivated cohesive team environment by providing clear direction and support.
Server
Andina
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender
Arepas San Francisco
01.2024 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Assistant Bar Manager
Beaver Creek Resort
11.2023 - 01.2024
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
- Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
Event Manager
Sodexo Food Service
08.2022 - 11.2023
- Strengthened client loyalty by delivering memorable experiences that exceeded expectations.
- Led diverse teams by assigning roles and responsibilities aligned with individual strengths.
- Optimized event budgets by negotiating contracts with vendors and suppliers.
- Managed event schedules with detailed planning to enhance attendee experience.
Education
Associate of Science - Photography
City College of San Francisco
San Francisco, CA05-2027
High School Diploma -
Unidad Educativa Colegio El Rosario
Venezuela07-2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff training and development
- Staff management
- Conflict resolution
- Employee scheduling
- Shift scheduling
- Positive attitude
- Safe space creation
Certification
- TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Andina
08.2024 - Current
Server
Andina
01.2024 - Current
Bartender
Arepas San Francisco
01.2024 - 08.2024
Assistant Bar Manager
Beaver Creek Resort
11.2023 - 01.2024
Event Manager
Sodexo Food Service
08.2022 - 11.2023
- TIPS (Training for Intervention ProcedureS) Certification - Health Communications, Inc.
Associate of Science - Photography
City College of San Francisco
High School Diploma -
Unidad Educativa Colegio El Rosario
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