Franky Rubio
Outback Steakhouse
Trabuco Canyon,CA
1
Language
2025
years of professional experience
Dynamic server with a focus on exceptional customer service and team collaboration. Experienced in managing multiple tables, ensuring timely order delivery, and training new staff. Committed to enhancing guest satisfaction and maintaining quality control.
Work History
Server
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Guided guests with menu knowledge and food pairing recommendations, improving dining experience.
- Assisted with menu knowledge and food pairing recommendations for guests.
- Teamed with kitchen staff to ensure consistent high standards of food quality, supporting overall restaurant reputation.
- Maintained cleanliness and organization of dining area to ensure a welcoming atmosphere.
- Trained new servers on restaurant policies, menu items, and customer service standards.
- Participated in team meetings to discuss performance improvements and service enhancements.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
4 Years 1 Month- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu items, service protocols, and best practices.
- Managed multiple tables simultaneously while maintaining high standards of service efficiency.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.67A
Education
High School Diploma
- [Number] GPA 3,6
Skills
Exceptional customer service
Hospitality service expertise
Guest engagement
Cash handling
Quality control
Team collaboration
Relationship management
Strong work ethic
Languages
Spanish
Full Professional
Interests
I enjoy helping others and giving back to the community.
i enjoy playing basketball and having fun no matter the
Hiking
Food Tourism
Playing Sports
Animal Care
Music
Timeline
Server
Outback Steakhouse
03.2020 - 04.2024Read More
Server
Sat Creek Grille
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Tesoro High School
High School Diploma
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