My objective is to become an expertise in any level entry given to me. I will apply any skills required of me with responsibility, enthusiasm and with leadership.
Overview
3
3
years of professional experience
Work History
COVID-19 Contact Tracer
Equity
New York City, NY
08.2020 - 04.2022
Communicated with COVID-19 patients and other exposed persons via phone call.
Provided educational and informational resources regarding isolation or quarantine protocols
Investigated confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Monitored Covid-19 patients when needed.
Called residents to schedule for Covid-19 vaccine.
Demonstrated respect, friendliness and willingness to help when needed.
Hostess
Osteria Morini
NYC, NY
08.2016 - 03.2017
Assigned guest to tables suitable for their needs and according to rotation.
Spoke with guest to ensure satisfaction with food and service, or to make conversation.
Answered telephone calls , responded to inquiries and transferred calls.
Maintained contact with kitchen staff, management, serving staff, to ensure that dining details are handled properly and customers' concerns are addressed.
Receptionist & Catering Server
Vivaldi
Bayside, NY
02.2012 - 11.2012
Schedule appointments, maintain and updated appointments on calendar.
Provided information about establishment, such as location, or information about venue.
Performed duties, such as taking care of plants or straightening to maintain lobby or reception area.
Greeted guest entering establishment
Answered telephone, responded to inquiries and transferred calls.
Education
High School Diploma -
Francis Lewis High School
Fresh Meadows, NY
06.2012
Some College (No Degree) - liberal arts - science
Queensborough Community College of The City University of New York
Oakland Gardens, NY
Skills
Bilingual in Spanish and English (write, Speak & read)
Knowledge in Microsoft Teams & Quick table
Interpersonal Communication
Knowledge in Sales Force
Good Telephone Etiquette
Timeline
COVID-19 Contact Tracer
Equity
08.2020 - 04.2022
Hostess
Osteria Morini
08.2016 - 03.2017
Receptionist & Catering Server
Vivaldi
02.2012 - 11.2012
High School Diploma -
Francis Lewis High School
Some College (No Degree) - liberal arts - science
Queensborough Community College of The City University of New York