Summary
Overview
Work History
Education
Skills
Timeline
Generic

Franshell Gamez

Floral Park,NY

Summary

My objective is to become an expertise in any level entry given to me. I will apply any skills required of me with responsibility, enthusiasm and with leadership.

Overview

3
3
years of professional experience

Work History

COVID-19 Contact Tracer

Equity
New York City, NY
08.2020 - 04.2022
  • Communicated with COVID-19 patients and other exposed persons via phone call.
  • Provided educational and informational resources regarding isolation or quarantine protocols
  • Investigated confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Monitored Covid-19 patients when needed.
  • Called residents to schedule for Covid-19 vaccine.
  • Demonstrated respect, friendliness and willingness to help when needed.

Hostess

Osteria Morini
NYC, NY
08.2016 - 03.2017
  • Assigned guest to tables suitable for their needs and according to rotation.
  • Spoke with guest to ensure satisfaction with food and service, or to make conversation.
  • Answered telephone calls , responded to inquiries and transferred calls.
  • Maintained contact with kitchen staff, management, serving staff, to ensure that dining details are handled properly and customers' concerns are addressed.

Receptionist & Catering Server

Vivaldi
Bayside, NY
02.2012 - 11.2012
  • Schedule appointments, maintain and updated appointments on calendar.
  • Provided information about establishment, such as location, or information about venue.
  • Performed duties, such as taking care of plants or straightening to maintain lobby or reception area.
  • Greeted guest entering establishment
  • Answered telephone, responded to inquiries and transferred calls.

Education

High School Diploma -

Francis Lewis High School
Fresh Meadows, NY
06.2012

Some College (No Degree) - liberal arts - science

Queensborough Community College of The City University of New York
Oakland Gardens, NY

Skills

  • Bilingual in Spanish and English (write, Speak & read)
  • Knowledge in Microsoft Teams & Quick table
  • Interpersonal Communication
  • Knowledge in Sales Force
  • Good Telephone Etiquette

Timeline

COVID-19 Contact Tracer

Equity
08.2020 - 04.2022

Hostess

Osteria Morini
08.2016 - 03.2017

Receptionist & Catering Server

Vivaldi
02.2012 - 11.2012

High School Diploma -

Francis Lewis High School

Some College (No Degree) - liberal arts - science

Queensborough Community College of The City University of New York
Franshell Gamez