Frantesha Mooring
Waxahachie,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Clerk
Kehe Distribution
Dallas, TX
03.2023 - Current
- Contributed to a well-organized workplace by consistently updating electronic calendars with pertinent information regarding appointments.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Customer service representative Biller
Spectrum
Irving, TX
08.2022 - 02.2023
- Built sustainable relationships and trust with customer accounts using open and interactive communication
- Navigated multiple computer systems and applications and utilized search tools to find information
- Made appropriate account corrections to resolve customer problems
- Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions.
Shipping Office Clerk
American Woodmark
05.2021 - 08.2022
- Made shipping arrangements with carrier representatives to direct packages and handling
- Updated computer system with shipping and receipt activity
- Routed materials correctly with correct shipping orders and bills of lading
- Responded promptly to customers, vendors, and staff questions and quickly resolved issues, cultivating strong, long-term relationships
- Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in the organization and employees.
Education
Associates of Science -
Dallas College
Dallas, TX08.2021
Skills
- Social Perceptiveness
- Administrative Support
- Schedule management
- File and database management
- Attention to Detail
Timeline
Clerk
Kehe Distribution
03.2023 - Current
Customer service representative Biller
Spectrum
08.2022 - 02.2023
Shipping Office Clerk
American Woodmark
05.2021 - 08.2022
Associates of Science -
Dallas College