Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Franziska Patterson

Patterson Optometric Eyecare
REDDING,CA
1
Language
1
Certification
7
years of professional experience

Highly organized and empathetic new graduate nurse, with excellent communication skills, seeking employment in a growth-supported hospital.

Work History

Office Manager

6 Years 11 Months
Patterson Optometric Eyecare | 09.2019 - Current
  • Oversaw recruitment, onboarding, offboarding, and training processes for all employees.
  • Developed training manuals and office policies, alongside incentive programs, to streamline workflow and improve organizational effectiveness.
  • Planned and led staff meetings, continuing education trips and celebratory events to foster collaboration and professional growth.
  • Managed accounts receivables, payroll, billing, and collections, leading to a 70% increase in gross revenue over a 5-year span.
  • Implemented strategies for conflict resolution among team members and handled patient complaints to ensure optimal care outcomes.

Education

Bachelor of Science - Psychology

Brigham Young University | Provo, UT | 08-2005
  • Dean's List (2003-2004)
  • Magna Cum Laude graduate
  • BYU Academic Scholarship Recipient awarded for GPA above 3.85

ADN - Registered Nursing

Shasta College | Redding, CA | 12-2026

Skills

Organizational skills
Office administration
Clear oral/written communication
Staff management
Conflict management
Financial accounting
Strategic planning

Certification

- BLS certification (expires April 2028)

- ACLS certification (expires April 2028)

Languages

German
Native or Bilingual

Timeline

Office Manager

Patterson Optometric Eyecare
09.2019 - CurrentRead More

Shasta College

ADN from Registered Nursing
Read More

Brigham Young University

Bachelor of Science from Psychology
Read More
Franziska Patterson