Fred Osgood
Savannah,Georgia
Summary
Accomplished Medical Operations Manager with a proven track record at F3EA, enhancing patient care through effective healthcare management and staff development. Spearheaded the adoption of healthcare analytics, leading to significant improvements in patient satisfaction. Renowned for mentoring staff and implementing cutting-edge medical technologies, my leadership has consistently elevated clinical operations and patient safety standards.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Work History
Medical Operations Manager
F3EA
11.2020 - Current
- Managed vendor relationships to secure competitive pricing on essential goods and services for the facility.
- Coordinated cross-functional teams to address complex medical issues, resulting in improved patient experiences.
- Promoted ongoing education of medical staff, staying up-to-date with industry trends and best practices for delivering high-quality patient care.
- Implemented new technologies to improve data-driven decision-making capabilities within the organization, leading to more informed strategies for patient care improvements.
Special Operations Senior Medic
US Army
02.2013 - 01.2020
- Developed innovative patient education materials, promoting self-care and empowering individuals to take control of their own health management.
- Mentored junior staff members in best practices for dealing with challenging clinical situations, fostering a supportive learning environment.
- Actively participated in professional development opportunities aimed at staying current on evolving medical technologies, methodologies, and protocols.
- Contributed to improved overall patient satisfaction ratings by delivering exceptional bedside manner and empathetic support during difficult health crises.
Combat Senior Medic
US Army
01.2003 - 01.2013
- Improved patient care by implementing efficient medical record-keeping systems and streamlining administrative processes.
- Played a pivotal role in helping the department achieve accreditation by demonstrating adherence to industry best practices and maintaining consistent levels of excellence in patient care.
- Facilitated regular case conferences among interdisciplinary team members to ensure continuity of care throughout each stage of the treatment process.
- Reduced hospital readmission rates through diligent follow-up care, patient education, and effective discharge planning.
Education
Associate of Applied Science - Administration And Management
Excelsior College
Albany, NY 02.2012 - 03.2014
Skills
- Patient Safety
- Healthcare Analytics
- Healthcare management
- Staff Development
- Clinical operations
- Staff Training and Development
- Medical Equipment Maintenance
- Inventory and supply management
- Certified in CPR/AED
- Training and mentoring
- Patient education and counseling
- CPR/AED
Timeline
Medical Operations Manager
F3EA
11.2020 - Current
Special Operations Senior Medic
US Army
02.2013 - 01.2020
Associate of Applied Science - Administration And Management
Excelsior College
02.2012 - 03.2014
Combat Senior Medic
US Army
01.2003 - 01.2013
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