Fredda Thomas
Canon City,Colorado
Summary
Dependable Pharmacy Tech effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Accomplished and certified Pharmacy Technician with over 20 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CPHT
Reams Palace Drugs
Canon City, CO
03.2021 - 09.2021
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Collected co-payments or full payments from customers.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Coordinated verification and filling of more than 150 daily prescriptions in high-volume private pharmacy environment.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Counted, measured, and compounded medications following standard procedures.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
RPHT
Ralphs Pharmacy
Newbury Park, CA
11.2009 - 02.2021
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Restocked automated medication dispensing equipment.
- Supervised 2 pharmacy technicians and coordinated day-to-day assignments.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
- Counted, measured, and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
RPHT
Longs Drug Store
Newbury Park, CA
11.1999 - 10.2009
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Restocked automated medication dispensing equipment.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Education
High School Diploma -
Central Coast Christian Academy
Arroyo Grande, CA06.1982
Skills
- Wholesale Ordering
- Verbal and Written Communication
- Prescription Refill Fulfillment
- Inventory Management
- Patient Profile Setup
- Cash Register Operations
- Prioritization and Organization
- Recordkeeping and Documentation
- Dispensing Medications
- Prescription Filling and Labeling
- Medication Documentation
- Cleaning and Sanitizing
- Detail-Oriented
- Customer Service
- Data Entry
- Answering and Routing Calls
- Relationship Building
- Payment Processing
- Team Coordination
- Attention to Detail
- Resolving Complaints
- Time Management
- HIPAA Compliance
Certification
- CPhT - Certified Pharmacy Technician
Timeline
CPHT
Reams Palace Drugs
03.2021 - 09.2021
RPHT
Ralphs Pharmacy
11.2009 - 02.2021
RPHT
Longs Drug Store
11.1999 - 10.2009
High School Diploma -
Central Coast Christian Academy