Freddie Taylor
Biloxi,MS
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Valero Gas Station
Gulf Breeze, Florida
08.2018 - 08.2019
- Maintained work area and kept cash drawer organized.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Recommended, selected, located, and obtained products to meet customer needs.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Collected credit card and cash payments to complete transactions for customer orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Provided excellent customer service by helping customers locate items they were looking for.
Food Service Worker
Sodexo Food Service
Gulf Breeze, Florida
08.2018 - 06.2019
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Properly stored all leftover food items after each shift.
- Followed established cash handling procedures when collecting payment from customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Served meals to customers in a friendly and courteous manner.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Assisted with inventory management and restocking supplies as needed.
Education
High School Diploma -
Temple High School
Temple, GA05-2012
Associate of Science - Nursing
South University
Savannah, GASkills
- Drawer management
- Order coordination
- Check processing
- Basic math
- Inventory management
- Patience and composure
- Calm demeanor
- Positive and professional
- Quality assurance
- Telephone management
- Cash register operation
- Data entry proficiency
- Attention to detail
Timeline
Customer Service Cashier
Valero Gas Station
08.2018 - 08.2019
Food Service Worker
Sodexo Food Service
08.2018 - 06.2019
High School Diploma -
Temple High School
Associate of Science - Nursing
South University