Freddy Garcia
Houston
Summary
Highly skilled Patient Service Technician Specialist with relevant experience in providing patient-focused care, efficient data management, and medical equipment operation. Strong abilities in fostering effective communication between patients, families, and healthcare teams. Demonstrated impact through improved patient experiences and streamlined office operations. Possess solid technical skills combined with a compassionate approach towards patient service.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Patient Service Technician Specialist
Horizon Oxygen & Medical Equipment
Houston
01.2026 - Current
- Educated patients on proper usage of medical equipment to enhance safety and effectiveness.
- Assisted patients with equipment setup and troubleshooting to resolve issues and ensure optimal functionality.
- Coordinated timely delivery schedules for oxygen and medical supplies, ensuring uninterrupted patient care.
- Collaborated with healthcare providers to ensure optimal patient care.
- Maintained accurate patient records and documentation for services provided.
- Reviewed medical histories to identify any potential risks or complications associated with treatment plans.
- Conducted quality checks on medical equipment before distribution to patients.
- Monitored inventory levels and reordered supplies for operations.
Valet Parking Assistant Manager
SP + Global George Bush Intercontinental Airport
Houston
11.2023 - 12.2025
- Managed customer interactions to provide exceptional service experiences.
- Developed strong customer service strategies to ensure a positive guest experience.
- Resolved guest complaints promptly to enhance overall satisfaction levels.
- Collaborated with hotel management to ensure seamless guest arrivals and departures.
- Supervised valet staff to ensure efficient vehicle retrieval and parking.
- Created training programs for new valet employees to uphold service standards.
- Trained employees in proper operational procedures and shared company policies and regulations.
- Organized valet staff shifts to maximize coverage during peak hours.
- Monitored vehicle inventory and maintained accurate records of parked cars.
- Implemented safety protocols for vehicle handling and parking procedures.
- Oversaw cash management processes such as ticketing system validation, reconciliation of revenue.
Boxing Coach/Trainer
Sweet Science Boxing Club
Houston
09.2022 - 11.2023
- Developed and implemented comprehensive training plans for boxers of all ages, levels, and abilities.
- Provided one-on-one coaching to improve athletes' performance and technique.
- Supervised group training sessions, ensuring safety and proper technique adherence.
- Developed individualized training programs tailored to specific skill levels and goals to enhance athlete performance.
- Conducted boxing technique workshops to enhance participants' skills and confidence.
- Encouraged athletes to reach their full potential while maintaining a healthy competitive spirit.
- Mentored and encouraged youth to develop strong work ethic by being a positive role model and regularly practicing skills.
- Organized community outreach events to increase boxing participation and promote fitness within the community.
- Created an inviting atmosphere that fostered learning and enthusiasm among participants.
Supervisor
Abby's Catering
Houston
01.2019 - 08.2022
- Enhanced customer satisfaction through effective problem resolution with knowledgeable, friendly service.
- Achieved high customer satisfaction by implementing creative solutions to challenges.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Streamlined workstation organization to maximize efficiency during peak service times.
- Adapted to fast-paced work environment by managing multiple tasks efficiently.
- Assisted in meal assembly, coordinating with team members for efficiency.
- Maintained inventory levels, reporting shortages to management proactively.
- Prepared ingredients according to standardized recipes for consistency and quality.
- Operated kitchen equipment safely, ensuring cleanliness and proper maintenance.
- Followed food safety guidelines, ensuring compliance with health regulations.
Education
High School Diploma -
Northbrook High School
Houston, TX05-2019
Skills
- Patient education
- Medical equipment operation
- Equipment setup
- Documentation
- Risk assessment
- HIPAA compliance
- Infection control
- Inventory management
- Appointment scheduling
- Team collaboration
- Customer service
- Relationship management
- Interpersonal skills
- Interpersonal skills
Languages
English
Professional
Spanish
Professional
Timeline
Patient Service Technician Specialist
Horizon Oxygen & Medical Equipment
01.2026 - Current
Valet Parking Assistant Manager
SP + Global George Bush Intercontinental Airport
11.2023 - 12.2025
Boxing Coach/Trainer
Sweet Science Boxing Club
09.2022 - 11.2023
Supervisor
Abby's Catering
01.2019 - 08.2022
High School Diploma -
Northbrook High School