Freddy Leduc
Pennsville,NJ
Overview
17
17
years of professional experience
Work History
Technician
Dr Schar
Swedesboro, NJ
01.2021 - Current
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Set up and performed test activities.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Conducted tests of components and systems to evaluate performance and identify concerns.
Shift Leader
DR. Schar
Swedesboro, NJ
02.2017 - 01.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Painter's Helper
Eastern SignTech
Burlington , NJ
03.2014 - 06.2016
- Cleaned job site after project completion, removing tape and tarps and inspecting for drips or inconsistencies in paint application.
- Masked, covered or otherwise protected non-paintable surfaces.
- Primed surfaces evenly prior to painting allowing paint to be applied evenly.
- Prepared rooms prior to painting by laying tarps, taping edges, mixing paint and building scaffolding.
- Followed painter's directions for product application and site cleanup.
- Cleaned brushes, rollers and equipment prior to use.
- Returned equipment and unused painting supplies to proper locations after each workday.
- Carried paints and painting supplies to each job site and positioned to comply with painter's instructions.
Shipping and Receiving Lead
Burberry
Vineland, NJ
04.2005 - 03.2014
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Pulled, verified and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
- Operated forklifts, lift trucks and hand trucks to move items around warehouse.
- Prepared shipping documents and invoices, processed payments and fielded client questions.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Education
High School Diploma -
Gloucester County Vocational School
Sicklerville, NJ06.1994
Skills
- Issue Analysis
- Multitasking and Organization
- Train the trainer
- Inventory control
- Mechanical
- Fork lift Certified
- CPR/ First Aide
- Problem Solving
- Professionalism and communications skill
- Leadership
Languages
English
Spanish
Timeline
Technician
Dr Schar
01.2021 - Current
Shift Leader
DR. Schar
02.2017 - 01.2021
Painter's Helper
Eastern SignTech
03.2014 - 06.2016
Shipping and Receiving Lead
Burberry
04.2005 - 03.2014
High School Diploma -
Gloucester County Vocational School