Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Operations Executive / UC Shelter
UCP
El Paso, TX
04.2023 - 07.2023
Collaborated with senior management team on strategic planning initiatives related to operations activities at the UC (Unaccompanied child) shelter in Fort Bliss Military base, El Paso Texas.
Managed the procurement of services needed for daily operations.
UNIT LEADER / UC Shelter
Endeavors Staffing
Pecos, TX
05.2022 - 10.2022
Stood at all times by the company core values: Accountability and Integrity, Care and Compassion, Teamwork, Commitment to making a difference and Community Involvement to ensure Unaccompanied Children who had crossed the boarder and were under our care could be and feel safe, cared for and could get reunified with their families as soon as possible.
Project Manager / Family Shelter
UCP-CTCG
Browns Mills, NJ
02.2022 - 03.2022
Determined project needs and led resource management at Fort Dix Military Base during the process of successfully resettling more than 16.000 Afghan refugees.
Area Supervisor / Family Shelter
UCP-CTCG
Browns Mills, NJ
08.2021 - 02.2022
Directed and supervised staff performance in the process of intake and resettlement of Afghan families (who fled their country) at Fort Dix Military Base in New Jersey.
Kept areas clean, neat and inspection-ready to comply with client guidelines.
Inbound Process Management Assistant
Amazon MCO1
Orlando, FL
09.2018 - 03.2021
Worked closely with team members to follow daily project performance, develop solutions and meet deadlines.
Trained new employees in new roles, including monitoring and review of individual performance.
Led team of up to 120 Associates meeting inbound stow department needs and worked addressing all personnel concerns and needs.
Dayline Sales Rep
Westgate resorts
04.2018 - 07.2018
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Supervisor of Operations
Sermeca
06.2003 - 06.2005
Inspected crawler tractors performance in a coal mine located in western Zulia state, on the boarder with Colombia.
Directed day-to-day operations by implementing short-term and long-term strategies to improve and achieve daily goals.
Radio Operator
Ensco Drilling(Caribbean) INC
03.2001 - 11.2001
Managed and routed arriving boats-to-barge traffic, radio messages and communications for dispatchers, captains and other authorized agents. Also helped offshore managers to conduct on board weekly safety meetings.
General Manager
Telle C.A. Medical Equipment Distribution Company
01.1993 - 02.2000
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
English Teacher
CEVAZ
08.1998 - 05.1999
Selected and implemented interesting and interactive learning media to increase student understanding of course materials.
Dictated Summer ESL courses for Children and teenagers.
Education
Certification - IS-100.C: Introduction to Incident Command System
Emergency Management Institute (FEMA)
Certificate - IS-200.C: Incident Command System for I. Response
Emergency Management Institute (FEMA)
Certificate - IS-700.B: An Introduction To The N.I.M.S.
Emergency Management Institute
Certificate - IS-800.D: National Response Framework.
Emergency Management Institute (FEMA)
Some College (No Degree) - Cardiopulmonary Resuscitation (CPR).
Amazon MCO1
Orlando, FL
Some College (No Degree) - Finished Third Semester in Nursery School.
I.U.T.P.A.L
Maracaibo, Venezuela
Some College (No Degree) - Finished Third Semester in Computer Engineering S.
URBE
Maracaibo, Venezuela
Some College (No Degree) - Oil Viscosity And Packing Presentation Purposes
SERMECA
Maracaibo, Venezuela.
Some College (No Degree) - All Levels of English. International ESL Program.
Florida International University
Miami, FL
High School Diploma -
Francisco Conde
Maracaibo, Venezuela.
EPA/RRP LEAD PAINT CERTIFICATE - RESTORATION
Seagull Environmental Management Company
06-2024
Skills
Bilingual (English-Spanish)
French (Intermediate level)
Proactive
Operational improvement
Staff development
Communication skills
Team management
First Aid/CPR
Supervision
Team building
Problem resolution
Project organization
Process improvement
Emergency behavior intervention
Timeline
Operations Manager /Director of Staffing
Navorz Services Corporation
07.2023 - Current
Operations Executive / UC Shelter
UCP
04.2023 - 07.2023
UNIT LEADER / UC Shelter
Endeavors Staffing
05.2022 - 10.2022
Project Manager / Family Shelter
UCP-CTCG
02.2022 - 03.2022
Area Supervisor / Family Shelter
UCP-CTCG
08.2021 - 02.2022
Inbound Process Management Assistant
Amazon MCO1
09.2018 - 03.2021
Dayline Sales Rep
Westgate resorts
04.2018 - 07.2018
Supervisor of Operations
Sermeca
06.2003 - 06.2005
Radio Operator
Ensco Drilling(Caribbean) INC
03.2001 - 11.2001
English Teacher
CEVAZ
08.1998 - 05.1999
General Manager
Telle C.A. Medical Equipment Distribution Company
01.1993 - 02.2000
Certification - IS-100.C: Introduction to Incident Command System
Emergency Management Institute (FEMA)
Certificate - IS-200.C: Incident Command System for I. Response
Emergency Management Institute (FEMA)
Certificate - IS-700.B: An Introduction To The N.I.M.S.
Emergency Management Institute
Certificate - IS-800.D: National Response Framework.
Emergency Management Institute (FEMA)
Some College (No Degree) - Cardiopulmonary Resuscitation (CPR).
Amazon MCO1
Some College (No Degree) - Finished Third Semester in Nursery School.
I.U.T.P.A.L
Some College (No Degree) - Finished Third Semester in Computer Engineering S.
URBE
Some College (No Degree) - Oil Viscosity And Packing Presentation Purposes
SERMECA
Some College (No Degree) - All Levels of English. International ESL Program.
Director Distribution Services at Travel Corporation Distribution Services Ltd. (Subsidiary of The Travel Corporation)Director Distribution Services at Travel Corporation Distribution Services Ltd. (Subsidiary of The Travel Corporation)