Frederha Burks
Westbury
Summary
Detail-oriented and dependable professional with extensive expertise in invoicing, accounts receivable, medical billing, no-fault billing, data entry, and administrative responsibilities. Seeking a position as a clerical or billing specialist where I can leverage my skills to contribute to organizational success.
Overview
15
15
years of professional experience
Work History
Billing Specialist
Tek Express
10.2023 - 07.2024
- Processed billing invoices for the Board of Education for Queens and 7/11.
- Ensured accurate billing for incurred technician hours and ordered parts while applying appropriate vendor discounts.
- Maintained operational costs within company-approved estimates.
- Generated weekly XML reports using Global Edge and Notepad++.
- Verified and processed invoices and documentation for specific clients.
Billing Specialist
Tomco Mechanical
05.2023 - 09.2023
- Issued and sent invoices through mail and email, ensuring timely delivery.
- Updated accounting records to reflect new payments, balances, and customer details.
- Managed outstanding debts and worked to collect payments by negotiating payment plans.
- Resolved billing issues and ensured compliance with debt collection laws while providing exceptional customer service.
- Maintained detailed records of customer interactions and billing processes.
Paralegal
Maslakos and Associates
09.2022 - 02.2023
- Managed spreadsheets for ongoing cases and addressed legal demands and inquiries.
- Performed reception duties and collected medical records.
Client Services / Specimen Accessioner
Prophase Laboratories
09.2022 - 11.2023
- Provided updates on COVID-19 test results to clients and stakeholders.
- Processed incoming specimens and ensured compliance with identification policies.
- Disposed of compromised specimens in adherence to hazard guidelines.
Order Processor / Customer Service
Dowell K&B
02.2015 - 07.2015
- Processed customer orders received via phone, online, and in person.
- Managed shipping logistics for key carriers including UPS, DHL, and FedEx.
- Handled accounts payable, check processing, and maintained cash management.
Accounts Receivable / Payable Clerk
Publications Elite
02.2018 - 08.2019
- Conducted daily tax searches across multiple counties to ensure compliance.
- Posted payments and invoiced vendors for services rendered.
- Managed the sale of newspaper advertisements and property listings.
Paralegal
Costello & Gordon
11.2016 - 10.2018
- Filed arbitration cases and managed insurance-related billing processes.
- Collected case details and liaised with insurance companies for missing information.
- Oversaw accounts payable and receivable functions and scheduled court hearings.
Medical Biller
JBMS Inc
11.2010 - 04.2011
- Processed medical claims using advanced billing software to ensure timely submissions.
- Reviewed patient accounts for accuracy, identifying discrepancies and resolving issues promptly.
- Coordinated with healthcare providers to obtain necessary documentation for claim processing.
- Trained junior staff on billing procedures and system navigation to enhance team efficiency.
- Collaborated with insurance representatives to negotiate resolutions on complex reimbursement issues.
- Verified insurance of patients to determine eligibility.
- Resolved discrepancies in accounts receivable reports, contributing to improved cash flow management.
- Handled account payments and provided information regarding outstanding balances.
- Responded to customer concerns and questions on daily basis.
SRC
Northwell Flex Staff
07.2025 - 12.2025
Central Scheduling Specialist
Northwell Flex Staff
07.2025 - 12.2025
- Coordinated complex scheduling for multiple departments, ensuring optimal resource allocation and timely service delivery.
- Developed and maintained scheduling protocols to enhance operational efficiency and reduce appointment conflicts.
- Implemented electronic scheduling systems, streamlining processes and improving user experience for staff and patients.
- Ensured Providers,Specialist and Non Providers were able to schedule for courses pertaining to location,times and dates.
- Created tickets regarding errors for curriculum, job changes,departures and statuses.
- Coordinated with Managers for themselves and teams up to 85 members to register for EPIC training.
Education
Certification - Medical Billing & Coder
Sanford Brown Institute
Garden City, New YorkSkills
- Billing & Invoicing (Medical, No-Fault, and General), Accounts Receivable & Payable, Data Entry & Records Management, Legal Documentation & Case Processing, Customer Service & Client Relations, Multi-Line Phone Systems & Scheduling, Microsoft Office Suite (Word, Excel, Outlook), XML Reporting & Database Management, Insurance Verification & Compliance, Dispatching & Logistics Coordination
Timeline
SRC
Northwell Flex Staff
07.2025 - 12.2025
Central Scheduling Specialist
Northwell Flex Staff
07.2025 - 12.2025
Billing Specialist
Tek Express
10.2023 - 07.2024
Billing Specialist
Tomco Mechanical
05.2023 - 09.2023
Paralegal
Maslakos and Associates
09.2022 - 02.2023
Client Services / Specimen Accessioner
Prophase Laboratories
09.2022 - 11.2023
Accounts Receivable / Payable Clerk
Publications Elite
02.2018 - 08.2019
Paralegal
Costello & Gordon
11.2016 - 10.2018
Order Processor / Customer Service
Dowell K&B
02.2015 - 07.2015
Medical Biller
JBMS Inc
11.2010 - 04.2011
Certification - Medical Billing & Coder
Sanford Brown Institute