Frederick Appiah-Quansah

Contract Staff

• Assisted with the preparation of federal and state income tax returns for individuals, businesses, trusts, and estates.
• Provided assistance to taxpayers in completing accurate returns within established deadlines.
• Developed training materials related to taxation topics for internal staff use only.
• Greeted taxpayers and answered inquiries regarding tax regulations, forms, and filing requirements.
• Conducted audits of taxpayer returns for accuracy and completeness.
• Updated records on various databases related to taxpayer information.
• Utilized problem solving skills to resolve taxpayer disputes or discrepancies in a timely manner.
• Processed payments for taxes due and accepted payment plans when appropriate.
• Assisted small businesses and individual clients with filling out tax forms and electronically filing tax returns.

Contract Staff (National Builders Corps)

• Issued receipts and change to customers.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Batching of the return form for processing.
• Issuing Vehicle Income Tax Stickers to the taxpayers.
• Registration of Tax Identification Numbers for taxpayers to enable them to pay their taxes.

National Service

• Enforcement to pay their tax.
• Registration of tax identification number.
• Debt management and enforcement.
• Rent Monitoring.