Frederick Cheeks
Las Vegas,USA
Summary
Dynamic professional with extensive experience as an Independent Contractor for Uber, successfully completing over 45,000 trips. Recognized for exceptional time management and problem-solving skills, ensuring client satisfaction and safety. A dependable team player, adept at navigating complex situations while maintaining a positive attitude and operational efficiency. Proficient in Microsoft Office and effective communication.
Overview
25
25
years of professional experience
Work History
Independent Contractor
Uber Driver
Las Vegas, NV
01.2013 - Current
- Accomplished over 45,000 successful trips across Las Vegas and surrounding areas in 11 years.
- Transported clients to desired destinations while ensuring adherence to safety protocols.
- Utilized GPS and customer preferences for efficient navigation through Nevada cities.
- Maintained vehicle cleanliness and operational condition to provide reliable service.
Problem Solver/ Learning Ambassador
Amazon fulfillment Center
Las Vegas, Nevada
03.2019 - 12.2023
- Resolved product information discrepancies by correcting ASIN labels and managing inventory processes.
- Trained associates in problem-solving methodologies to enhance operational efficiency.
- Conducted comprehensive training for new hires and ongoing development for existing staff.
- Evaluated training effectiveness, providing actionable feedback to leadership.
- Maintained accurate records of trainee progress and achievements to support workforce development.
- Demonstrated key skills during training sessions to reinforce learning objectives.
- Ensured efficient use of organizational resources while addressing trainee inquiries.
Taxi Cab Driver
Yellow Checker Star Transportation
Las Vegas, Nevada
01.2009 - 01.2013
- Accomplished over 50,000 safe trips in eight years across Nevada cities.
- Provided taxi services for residents and tourists in Las Vegas.
- Ensured safe navigation by following customer preferences and GPS directions.
- Selected fastest and safest routes to maximize efficiency.
- Assisted customers with loading and unloading of vehicles.
- Maintained vehicle cleanliness and optimal functionality at all times.
Ramp Service Agent
US Airways
Las Vegas, NV
01.2007 - 01.2009
- Streamlined cargo and baggage transfers between aircraft, terminals, and air cargo facilities.
- Conducted pre-flight inspections of aircraft exteriors to identify potential hazards.
- Secured all items loaded onto aircraft prior to takeoff.
- Operated ground service equipment, adhering to strict safety procedures.
Coach Operator
Veolia Transportation
Las Vegas, NV
01.2006 - 01.2007
- Operated 40 and 60-foot coaches on fixed routes, ensuring safety and reliability for passengers.
- Maintained punctuality in departures and arrivals to enhance customer satisfaction.
- Addressed customer complaints effectively, resolving issues during trips professionally.
- Provided wheelchair access to assist disabled passengers when necessary.
- Followed prescribed routes accurately based on road signs and maps.
Security Officer/Bike Patrol
Fremont Street Experience
Las Vegas, NV
02.2005 - 01.2007
- Ensured guest and associate safety by responding promptly to disturbances in Fremont area.
- Conducted regular security patrols of facility grounds, parking lots, and perimeter areas.
- Monitored surveillance cameras to detect and respond to suspicious activity.
- Maintained accurate logs of all security-related activities for accountability.
- Assisted local law enforcement with crime and injury scenes through effective communication.
- Managed crowd control during large events to maintain safety and order.
- Provided courteous assistance to guests while treating them with respect.
Human Resource Assistant
The Commonwealth of Massachusetts
Wrentham, MA
01.2001 - 01.2006
- Conducted new hire orientation sessions to familiarize employees with policies and procedures.
- Managed employee relations, addressing grievances, complaints, and disputes effectively.
- Processed personnel transaction paperwork, including promotions and terminations.
- Reviewed applicant resumes for suitability in open positions.
- Performed background checks on potential hires to ensure compliance with company standards.
Education
Associate in Science Degree - Computer Information Systems Technology
New England Institute of Technology
Warwick, Rhode Island01.2003
Skills
- Time management
- Team player, works well under pressure, and independently
- Active listening, complex problem solving
- Team member engagement
- Flexible and versatile, able to maintain a sense of humor under pressure
- Knowledge of Microsoft Office
- Communication skills
- Dependable, hardworking, and reliable
- Well-organized and a quick learner
- Maintain a positive attitude
- Software installation
References
Available Upon Request
Timeline
Problem Solver/ Learning Ambassador
Amazon fulfillment Center
03.2019 - 12.2023
Independent Contractor
Uber Driver
01.2013 - Current
Taxi Cab Driver
Yellow Checker Star Transportation
01.2009 - 01.2013
Ramp Service Agent
US Airways
01.2007 - 01.2009
Coach Operator
Veolia Transportation
01.2006 - 01.2007
Security Officer/Bike Patrol
Fremont Street Experience
02.2005 - 01.2007
Human Resource Assistant
The Commonwealth of Massachusetts
01.2001 - 01.2006
Associate in Science Degree - Computer Information Systems Technology
New England Institute of Technology
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