Summary
Overview
Work History
Education
Skills
Timeline
Generic
FREDERICK FLYE

FREDERICK FLYE

IT Technician
Kake,AK

Summary

Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Reliable IT Technician confirms resolution of all assigned tickets by performing comprehensive diagnostics and follow-ups. Communicates exceptionally well with both technical and non-technical personnel and customers. Skilled at helping even novice users quickly and rapidly recover from faults, intrusions and losses. Self-motivated Computer Technician with background in email account and connectivity set up for large organizations. Determined employee with over 10 years of system upgrade and network component installation experience. Highly knowledgeable in demonstrating software features to employees. Successful Computer Technician qualified to upgrade networks, software and hardware. Enthusiastic professional with background initiating malware protection and promoting cybersecurity policies. Exceptional skills in Windows and SQL Server applications. Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics. Competent [Job Title] well-versed in assisting [Type] users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.

Overview

5
5
years of post-secondary education
13
13
years of professional experience

Work History

IT Technician

Kake City School District
Kake, AK
09.2008 - Current
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Set up PCs and peripheral equipment for use in video conferencing rooms, including projectors, microphones, PCs and more.
  • Onboarded new users to internal systems, including network credentialing, desktop and laptop usage and BYOD programs.
  • Configured systems according to prescribed software and hardware frameworks.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Linked computers to network and peripheral equipment, including printers and scanners.
  • Backed up company data on regular basis, successfully recovering critical information after malware attacks.

Education

Bachelor of Arts - Business-information Systems

UA Southeast
Juneau, AK
01.2021 - Current

Ministry Certification - Ministry

Assembly of God Ministry
Anchorage, AK
09.2018 - 12.2020

No Degree - Computer Science

Long Beach State
Long Beach, CA
01.1978 - 01.1980

Skills

Desktop Technical Support

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Timeline

Bachelor of Arts - Business-information Systems

UA Southeast
01.2021 - Current

Ministry Certification - Ministry

Assembly of God Ministry
09.2018 - 12.2020

IT Technician

Kake City School District
09.2008 - Current

No Degree - Computer Science

Long Beach State
01.1978 - 01.1980
FREDERICK FLYEIT Technician