Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Frederick Quarterman Jr.

Apopka,FL

Summary

Reliable, hardworking, and a innovative individual. Has worked in high pressure environments and kept a leveled and focused attitude. Able to work with a collectively with a team or independently. Highly effective in complying with safety requirements. Experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships.

Overview

9
9
years of professional experience

Work History

Senior Resolution Specialist Remote

VaxCare
09.2022 - Current

Compiled data on trends and identified potential enhancements. Participates in continuous improvement initiatives, identifying opportunities to enhance the efficiency of the resolution process. Assisted management with keeping team working efficiently.

Mechanic

King's Bowling & Entertainment
09.2017 - Current

Inspected and tested equipment to locate worn and damaged parts. Replaced damaged, missing, or defective parts with new and refurbished components. Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

IT Technician

Finfrock
05.2021 - 05.2022

Calculated dimensions and allowances with accurate precision for project specifications. Maintained office PCs, networks and mobile devices.

Quality Control Inspector

Finfrock
05.2020 - 05.2021

Communicated with production team members about quality issues. Inspected quality of products, taking note of functionality, appearance and other specifications.

Lead Production Technician

Finfrock
01.2017 - 05.2020

Reduced equipment downtime through regular maintenance checks and timely repairs. Utilized root cause analysis techniques to diagnose recurring issues quickly, leading to more effective problem resolution strategies.

Technician

Mullinax Ford
07.2015 - 01.2017

Performed troubleshooting and diagnosis on malfunctioning equipment. Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained. Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Education

Some College (No Degree) -

Valencia College
Orlando, FL

High School Diploma -

Apopka High School
Apopka, FL
05.2009

Skills

Attention to Detail

Customer Service

Works Well Under Pressure

Multitasking and Organization

Maintenance and repairs

Heavy Lifting

Measuring equipment

Adaptability and Flexibility

Microsoft Office Proficiency

References

Travis Simpson- WM Diesel Technician- (689)249-6192

Roy Brown- Brown's Trucking Senior Mechanic - 407-285-0505

Kevin Gorehm-SpaceX Technician- (321) 948-3619

Timeline

Senior Resolution Specialist Remote

VaxCare
09.2022 - Current

IT Technician

Finfrock
05.2021 - 05.2022

Quality Control Inspector

Finfrock
05.2020 - 05.2021

Mechanic

King's Bowling & Entertainment
09.2017 - Current

Lead Production Technician

Finfrock
01.2017 - 05.2020

Technician

Mullinax Ford
07.2015 - 01.2017

Some College (No Degree) -

Valencia College

High School Diploma -

Apopka High School
Frederick Quarterman Jr.