FREDERICK SPARKS
Anderson,SC
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Dedicated manager professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
36
36
years of professional experience
Work History
General Manager of Operations
Mike Reichenbach Volkswagen Of Florence
03.2010 - 03.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Trained, coached and mentored staff to support smooth adoption of new [Type] program.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
Used Car Dealer
Mike Reichenbach Ford Lincoln
10.2007 - 02.2011
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
General Manager of Operations
General Electric Company
02.1987 - 10.2007
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Trained, coached and mentored staff to support smooth adoption of new [Type] program.
- Improved productivity while reducing staffing and operational costs by [Number]%.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
Education
Master of Science - Business And Managerial Economics
University of Alabama At Huntsville
Huntsville, AL05.1987
Skills
- Motivational Leadership
- Morale Improvements
- Credit Terms Determination
- Desktops, Laptops and Mobile Devices
- Suggestive Selling
- Policy Development and Enforcement
- Special Promotions Planning
Timeline
General Manager of Operations
Mike Reichenbach Volkswagen Of Florence
03.2010 - 03.2023
Used Car Dealer
Mike Reichenbach Ford Lincoln
10.2007 - 02.2011
General Manager of Operations
General Electric Company
02.1987 - 10.2007
Master of Science - Business And Managerial Economics
University of Alabama At Huntsville
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