Fredric Altman
Finance and Sales
Northglenn,CO
Summary
Motivated and goal-oriented Sales Associate skilled in customer service and time management. Experienced in building rapport with customers and utilizing CRM tools to enhance interactions. Ready to leverage strong problem-solving skills to drive sales and improve customer satisfaction.
Finance professional with strong analytical skills and results-driven mindset. Proficient in financial modeling, data analysis, and forecasting. Reliable team collaborator, adaptable to changing needs, and consistently focused on achieving organizational goals. Skilled in leveraging financial insights to drive strategic decision-making and enhance performance.
Overview
20
20
years of professional experience
Work History
Sales Associate
Blue Compass RV
Wheat Ridge, CO
01.2024 - Current
- Assisted customers in selecting RVs based on needs and preferences.
- Demonstrated product features to enhance customer understanding and engagement.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained showroom organization to ensure a welcoming environment for customers.
- Participated in training sessions to stay updated on product knowledge and sales techniques.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to achieve monthly sales targets.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Analyzed customer feedback to identify trends and improve service delivery.
Sales Associate
Camping World RV Sales
Golden, CO
01.2022 - 01.2024
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Resolved customer inquiries and concerns promptly, ensuring positive experiences.
- Contributed to marketing efforts by displaying promotional materials effectively throughout the dealership.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Recommended complementary purchases to customers, increasing revenue.
- Assisted customers in selecting RVs based on needs and preferences.
- Demonstrated product features to enhance customer understanding and engagement.
- Processed sales transactions efficiently using point-of-sale systems.
- Participated in training sessions to stay updated on product knowledge and sales techniques.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Collaborated with team members to achieve monthly sales targets.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Sales Manager
Omeara GMC
Northglenn, CO
01.2016 - 01.2022
- Led sales strategy development, resulting in increased market penetration and revenue growth.
- Managed team performance through regular coaching, training sessions, and performance evaluations.
- Analyzed market trends to identify new business opportunities and competitive positioning.
- Established strong relationships with key clients to enhance customer satisfaction and loyalty.
- Implemented CRM systems to streamline sales processes and improve data management efficiency.
- Collaborated with cross-functional teams to align sales objectives with overall business goals.
- Monitored sales metrics to track progress and adjust strategies for optimal performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Expanded market share by identifying and penetrating untapped markets.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Communicated product quality and market comparisons by creating sales presentations.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Facilitated business by implementing practical networking techniques.
Sales Manager
Mazda of Lakewood
Lakewood, CO
01.2013 - 12.2015
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Analyzed market trends to inform pricing strategy and promotional campaigns, driving revenue growth.
- Fostered relationships with key clients, increasing customer loyalty and repeat business opportunities.
- Established sales forecasts based on comprehensive data analysis, enabling informed decision-making for resource allocation.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
Sales Manager
Omeara VW
Northglenn, CO
01.2010 - 12.2012
- Streamlined sales processes using CRM software, improving efficiency in lead tracking and follow-ups.
- Collaborated with marketing to align campaigns with sales objectives, enhancing overall brand visibility.
- Conducted regular performance reviews, providing coaching to improve individual and team outcomes.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Owner and Operator of Used Car Dealership
Used Car Dealership, Auto Sales
Fort Collins, CO
01.2006 - 12.2009
- Oversaw daily operations to ensure efficient workflow and compliance with safety standards.
- Managed inventory control processes, minimizing waste and optimizing stock levels.
- Trained and mentored staff on best practices for customer service and warehouse procedures.
- Implemented process improvements that enhanced operational efficiency and reduced turnaround times.
- Developed strategic partnerships with suppliers to streamline procurement and reduce costs.
- Conducted regular performance evaluations to identify areas for employee development and training needs.
- Analyzed sales data to inform business decisions and drive revenue growth strategies.
- Managed daily operations, ensuring efficient workflow and resource allocation.
- Developed and implemented inventory management processes to optimize stock levels.
- Trained and mentored staff on best practices for customer service and safety protocols.
- Streamlined service delivery processes, improving turnaround times for vehicle repairs.
- Analyzed operational performance metrics to identify areas for improvement and cost reduction.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
Education
Bachelor of Science - Accounting And Finance
Wayne State University
Detroit, MIAssociate of Science -
Highland Park Community College
Highland Park, MISkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Multi-tasking strength
Timeline
Sales Associate
Blue Compass RV
01.2024 - Current
Sales Associate
Camping World RV Sales
01.2022 - 01.2024
Sales Manager
Omeara GMC
01.2016 - 01.2022
Sales Manager
Mazda of Lakewood
01.2013 - 12.2015
Sales Manager
Omeara VW
01.2010 - 12.2012
Owner and Operator of Used Car Dealership
Used Car Dealership, Auto Sales
01.2006 - 12.2009
Bachelor of Science - Accounting And Finance
Wayne State University
Associate of Science -
Highland Park Community College