Fredrick Wade
Brigham Young University Graduate
GREENVILLE,TX
Summary
Hardworking individual with a Bachelor degree in Biochemistry. Years of experience in different fields of science, computers, small electronics, and mechanical work. Positive and upbeat personality with enthusiasm to work while maintaining great customer service and personal relationships with team members. Motivated to go above and beyond job requirements to satisfy customer needs, help the team, and meet business objectives.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Automotive Technician
Walmart
Greenville, Texas
03.2021 - Current
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Completed customer orders and warranty services according to manufacturer specifications.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Changed, rotated and balanced tires on different types of vehicles.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
3D Designer
Self Employed Web
GREENVILLE, TX
02.2020 - Current
- Managed day-to-day communications with clients through phone calls, email communications and face-to-face meetings.
- Used Blender, Autocad Fusion 360, and meshmixer to create realistic textures, graphics, and prototypes for a wide range of customers.
- Built, wired, soldered, and maintained many 3D printers and the machinery associated with them for all mechanical and electrical aspects of each machine.
- Developed social media campaigns advertising items across multiple platforms including Instagram, Facebook, Reddit, and Craigslist.
Customer Service Representative
Boost Royal
Greenville, Texas
01.2019 - Current
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Regularly exceeded daily sales and product add-on quotas.
Computer Repair Technician
Self-employeed
GREENVILLE, TX
07.2018 - Current
- Disassembled computers to perform diagnostics and check for repair needs.
- Researched and identified problems with computers and advised clients on plans of action.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Refurbished used computers and technological equipment, saving companies money.
- Installed and maintained remote work systems to facilitate virtual employee access to technology for continued operation.
R&D Intern, Material Science Lab
Brigham Young University
Provo, Utah
09.2018 - 01.2019
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked with many different instruments and techniques including: High performance liquid chromatography (HPLC), Vibrationally Resonant Sum Frequency Generation (VR-SFG), and ultra-fast laser systems to perform a variety of measurements.
- Became proficient in analyzing laboratory data in programs including Microsoft Excel and Microsoft Word.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Led projects and analyzed data to identify opportunities for improvement.
Organic and General Chemistry Tutor
Brigham Young University - Hawaii
Laie, HI
09.2015 - 06.2018
- Managed weekly appointments helping students with homework, test prep, and exams.
- Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
- Participated in professional development activities to improve tutorial skills and grow cultural competence and reflection skills.
- Conducted tutorial services for students to provide academic support in first year general chemistry though third year organic chemistry.
- Responsible for teaching lecture if professor was unavailable to teach the class on a specific day.
Computer Science Intern
KedarIT
Lewisville, TX
06.2013 - 06.2014
- Maintained network hardware and software, directed network security measures and monitored networks to maintain availability for system users.
- Performed tests of prototypes and final products.
- Designed and developed websites using CSS, Java, PHP, and WordPress.
- Worked in an array of Adobe softwares, including photoshop, Illustrator, and FrameMaker.
Education
Bachelor of Science - Biochemistry
Brigham Young University - Hawaii
La'ie, HI 09.2014 - 06.2018
Skills
Calibrating systems
Installing equipment
Electrical experience
Overseeing garage operations
Diagnostic skills
Optimizing engine performance
Inventory organizing
Chemical disposal
Preventive Maintenance
2D and 3D modeling
Inventor software
Computer-Aided Design (CAD)
AutoCAD
Windows 10
Microsoft Office
Adobe Suite
Electrical Wiring
Soldering
Computer Hardware and Software
Python
Biochemical machinery
Timeline
Automotive Technician
Walmart
03.2021 - Current
3D Designer
Self Employed Web
02.2020 - Current
Customer Service Representative
Boost Royal
01.2019 - Current
R&D Intern, Material Science Lab
Brigham Young University
09.2018 - 01.2019
Computer Repair Technician
Self-employeed
07.2018 - Current
Organic and General Chemistry Tutor
Brigham Young University - Hawaii
09.2015 - 06.2018
Bachelor of Science - Biochemistry
Brigham Young University - Hawaii
09.2014 - 06.2018
Computer Science Intern
KedarIT
06.2013 - 06.2014