Dynamic Shift Leader Manager with proven expertise at Ampler Church's Chicken, excelling in team management and employee training. Recognized for enhancing customer satisfaction and ensuring compliance with quality standards. Skilled in inventory control and fostering a motivated work environment, driving team performance and operational efficiency.
Hi, I’m
Fredrick J Fritz
Food Service
Tulsa,OK
Summary
Overview
5
years of professional experience
Work History
Ampler Church's Chicken Broken Arrow, OK
Shift Leader Manager
02.2021 - 11.2024
Job overview
- Tracked receipts, employee hours, and inventory movements.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
Zios RestaurantTulsa, OK
Line Cook
02.2020 - 08.2022
Job overview
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
Education
Spokane Community CollegeSpokane, WA
University Overview
Skills
Team management
Workplace safety
Compliance management
Employee training
Industry expertise
Handling customer complaints
Decision-making
Cash handling
Verbal and written communication
Punctual and reliable
Safety compliance
Training and mentoring
Team building
Energetic and enthusiastic
Inventory control
Quality assurance
Inventory controls
Supply ordering
Accurate money handling
Opening and closing procedures
Timeline
Shift Leader Manager
Ampler Church's Chicken
02.2021 - 11.2024
Line Cook
Zios Restaurant
02.2020 - 08.2022
Spokane Community College