Ladarian Poole
Macon,GA
Summary
Dynamic Shift Leader Manager at Taco Bell Restaurant with a proven track record in financial accuracy and customer service excellence. Expert in training and mentoring teams, fostering a motivated workforce while ensuring compliance with quality standards. Skilled in cash handling and problem-solving, enhancing operational efficiency and customer satisfaction.
Work History
Shift Leader Manager
Taco Bell Restaurant
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Bachelor - Business
Skills
- Financial analysis
- Project management
- Microsoft Excel
- Customer service
- Team building
- Employee training
- Problem solving
- Cash handling
- Workplace safety
- Team management
- Punctual and reliable
- Opening and closing procedures
- Training and mentoring
- Staff motivation
- Accurate money handling
- Energetic and enthusiastic
- Delegating work
- Quality assurance
- Team development
Timeline
Shift Leader Manager - Taco Bell Restaurant
Central Georgia Technical College - Bachelor, Business
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