Jonah Woodbine
Stuart,USA
Summary
Dynamic team builder and analytical thinker with a proven ability to maintain composure while enhancing customer satisfaction. Effective communication and problem-solving skills drive success in fast-paced environments, complemented by a strong focus on adaptability and measurable achievements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader Manager
J. Michael's Tavern And Grille
Stuart, FL
04.2025 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality service.
- Trained and mentored staff, fostering a collaborative team environment.
- Developed and implemented strategies to enhance customer satisfaction while optimizing operational workflows.
- Designed and delivered marketing presentations informed by sales analytics to optimize menu revisions and improve operational efficiency.
Barback
La Grande Martier
Stuart, Florida
03.2024 - 03.2025
- Ensured cleanliness of bar area by washing glasses, wiping counters, and sweeping floors.
- Executed opening and closing duties per established checklist.
- Maintained organized bar environment through regular cleaning protocols.
Server
La Grande Martier
Stuart, Florida
10.2023 - 03.2025
- Assisted guests through effective communication and a welcoming attitude, ensuring a positive experience.
- Supported various restaurant positions during low-volume shifts to enhance team efficiency.
- Utilized effective communication skills to ensure high levels of customer satisfaction.
- Trained new servers on menu items, service protocols, and POS system usage.
Food Runner
La Grande Martier
Stuart, Florida
12.2022 - 03.2025
- Provided exemplary customer service by quickly and efficiently delivering food to guests.
- Performed multiple tasks allotted by the head chef while working under pressure during peak hours.
- Proactively addressed any customer complaints or concerns in a timely manner.
Host
Spritz City Bistro
Stuart, Florida
08.2022 - 11.2022
- Answered phone calls to take reservations and address guest questions and concerns.
- Assisted servers and bussers through high-volume shifts with table clearing.
- Practiced courteous mannerisms with guests and staff to uplift the atmosphere of the workplace.
Key Holder Supervisor
Hollister
Boca Raton, Florida
10.2021 - 08.2022
- Engaged with various management levels to optimize operational efficiency and elevate sales performance.
- Fostered a collaborative environment by providing training and support to associates, driving achievement of daily goals.
- Oversaw store opening and closing procedures, ensuring precise cash handling and accountability.
- Engaged with clients to deliver exceptional hospitality services in accordance with store policies.
Education
Bachelor of Communications - Communications Marketing
Florida Atlantic University
Boca Raton, FL, US12-2026
High School Diploma -
The Master's Academy
Oviedo, Florida05-2021
Skills
- Team building
- Problem-solving abilities
- Effective Communication
- Adaptability
- Marketing Strategy
- Data analysis
Accomplishments
- Redesigned restaurant menu through menu engineering and quantitative data to boost overall sales for a first-year restaurant
- Coordinated and hosted events to raise the engagement of J. Michael's Tavern and Grille
- Handled social media operations and content creation for J. Michael's Tavern and Grille
Certification
- Serv Safe Certification
- Social Media Marketing: Strategy and Optimization
- Generative AI for Digital Marketers
Volunteer Experience
Camp Sparta, Volunteer, Sebring, Florida, 2019-06, 2019-07, Maintained clean, neat and operational facilities to serve program needs., Supported engaging, fun and smooth-running events by helping with organization and planning., Volunteered with groups and organizations to help make measurable differences for program recipients.
Timeline
Shift Leader Manager
J. Michael's Tavern And Grille
04.2025 - Current
Barback
La Grande Martier
03.2024 - 03.2025
Server
La Grande Martier
10.2023 - 03.2025
Food Runner
La Grande Martier
12.2022 - 03.2025
Host
Spritz City Bistro
08.2022 - 11.2022
Key Holder Supervisor
Hollister
10.2021 - 08.2022
High School Diploma -
The Master's Academy
Bachelor of Communications - Communications Marketing
Florida Atlantic University