Fredric Roi Marquez
Alexandria,VA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Erickson Living
Fairfax, VA
02.2024 - Current
- Conducted interviews for recruitment
- Managed daily restaurant operations, including effective staff scheduling and supervision.
- Delegated tasks to staff, setting clear goals for the shift.
- Provided training and mentoring to new employees on company procedures.
- Prepared weekly schedules based on staff availability to meet restaurant needs.
- Coordinated with the General Manager to develop and implement strategic plans for dinner service.
- Handled payroll, scheduling, and timekeeping systems with accuracy.
Server Trainer
Erickson Living
Springfield , Virginia
02.2022 - 02.2024
- Trained new staff on food handling procedures and service techniques.
- Coached staff on best practices for dinner service.
- Maintained records of training for all trainees.
- Monitored server performance during training, ensuring adherence to restaurant standards.
- Updated training materials to reflect current menu offerings and service procedures.
- Resolved interpersonal issues among trainees, fostering a positive work environment.
Education
Associate of Science - Social Sciences
Northern Virginia Community College
Annandale, VA01-2022
Skills
- Employee training
- Customer service
- Team building
- Conflict resolution
- Recruitment process
- Time management
- Communication skills
- Staff development
Accomplishments
- Manager of the Quarter (Nov 2024)
Certification
- ServSafe Certified
Timeline
Assistant General Manager
Erickson Living
02.2024 - Current
Server Trainer
Erickson Living
02.2022 - 02.2024
Associate of Science - Social Sciences
Northern Virginia Community College