Fredrik Robinson
Bridgeton
Summary
Highly skilled Solar Proposal Team member with a strong background in inside sales. Experience in creating compelling solar proposals and driving sales growth through effective communication and customer relationship management.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Vision Solar
04.2022 - 11.2024
- Three years of experience in inside sales, consistently exceeding monthly sales targets.
- Proficient in CRM software, effectively managing and nurturing leads throughout the sales cycle.
- Strong track record of building and maintaining relationships with clients and providing exceptional customer service.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Lawn Care Technician
TruGreen Lawn Care
08.2018 - 05.2021
- Demonstrated expertise in operating lawn care equipment and performing routine maintenance.
- Proven proficiency in applying fertilizers, pesticides, and herbicides according to industry guidelines.
- Successfully maintained and repaired irrigation systems to ensure efficient water usage.
- Skilled in identifying and treating common lawn diseases, pests, and weed infestations. ·
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
Customer Engagement Leader
PetSmart
05.2016 - 12.2020
- Led a team of customer service representatives, ensuring their performance and development.
- Developed and implemented customer engagement strategies that improved customer satisfaction rates by 20%.
- Managed customer feedback and implemented improvements, resulting in a 10% increase in customer retention.
- Enhanced customer satisfaction by promptly addressing concerns and resolving issues effectively.
- Coordinated events to showcase company products and services, attracting new business leads while strengthening existing relationships.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
High School Diploma -
Deptford Township High School
Deptford, NJ06.2010
Skills
- Attention to Detail
- Relationship Building
- Customer Service
- Salesforce
- Sales expertise
- Cash Handling
- Time management
- Communication
- Organization
- Problem-solving
- Negotiation
- Team building
References
- Tristin Deshawn Moody, Team Lead at Vision Solar, Blackwood NJ (215) 609-6266 - Relation : Long term friend and Manager
- Daniel Holcomb, Department Manager at Vison Solar, Blackwood NJ (856) 313-5140 -Relation : Department Manager
- Michal Lipari, Department Manager at Vision Solar, Blackwood NJ (954) 687-3045 Relation : Department Manager
Timeline
Inside Sales Representative
Vision Solar
04.2022 - 11.2024
Lawn Care Technician
TruGreen Lawn Care
08.2018 - 05.2021
Customer Engagement Leader
PetSmart
05.2016 - 12.2020
High School Diploma -
Deptford Township High School
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