Fredshell Evans
Houston,TX
Summary
Compassionate healthcare support professional with established background in diverse care environments, including direct patient support, administrative duties, and coordination of care services. Skilled in effective communication, patient education, and fostering positive relationships with patients and team members. Demonstrated ability to improve patient satisfaction through personalized support and efficient resolution of concerns.
Overview
9
9
years of professional experience
Work History
Receptionist Administrator
Arnsworth Law Firm
Houston, TX
03.2025 - Current
- Received parcels, routed mail and opened packages for staff.
- Performed data entry and other administrative tasks to support departments.
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Managed the distribution of incoming mail, faxes, and packages.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Assisted with administrative tasks such as data entry into company databases.
- Organized files and spreadsheets to simplify staff access or retrieval.
EKG Technician
Oschner Medical Center
New Orleans , LA
03.2024 - 01.2025
- Observed strict confidentiality when handling patient information according to HIPAA regulations.
- Demonstrated proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.
- Performed EKG tests on patients of all ages, including neonatal and geriatric.
- Assisted with stress tests, holter monitors, pacemaker checks and other diagnostic procedures as needed.
- Participated in continuing education courses related to new developments in cardiac care technology.
Medical Records Clerk
New Orleans East Hospital
New Orleans, LA
01.2022 - 02.2024
- Maintained and updated calendars according to patient records.
- Pulled patient charts for upcoming appointments.
- Observed confidentiality and safeguarded all patient-related information.
- Maintained accurate entry and validation of patient details in software.
- Participated in quality assurance activities to enhance the accuracy and privacy of patient records.
- Located and retrieved files, assisting public with general information.
General Manager
Skye's Janitorial
New Orleans, LA
10.2016 - 12.2021
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Established and maintained effective communication with staff members to ensure efficient operations.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Delgado Community College
New Orleans, LA06-2024
Bachelor of Science - Computer Science
Louisiana State University
Baton Rouge, LA12-2023
High School Diploma -
Sophie B. Wright
New Orleans, LA05-2018
Skills
- Diagnostic imaging
- Data entry
- Patient care
- Medical terminology
- Medical record management
- Customer service
- Team collaboration
- Equipment operation
- Confidentiality compliance
- Performance management
- Work delegation
- Adaptability and flexibility
- Communication skills
- Record keeping
- Professionalism
- Business administration
- Microsoft office
- Appointment scheduling
Timeline
Receptionist Administrator
Arnsworth Law Firm
03.2025 - Current
EKG Technician
Oschner Medical Center
03.2024 - 01.2025
Medical Records Clerk
New Orleans East Hospital
01.2022 - 02.2024
General Manager
Skye's Janitorial
10.2016 - 12.2021
Associate of Applied Science - Diagnostic Medical Sonography
Delgado Community College
Bachelor of Science - Computer Science
Louisiana State University
High School Diploma -
Sophie B. Wright
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