Fredy Alcantar
Las Vegas,Nevada
Summary
To obtain a position where my customer service will be utilized and where I will be able to assist in the daily functioning of a company's overall success. I ensure to only use my strengths and skills to make the company I represent grow. Along with my skills and strengths comes a welcoming and enjoyable personality.
Overview
15
15
years of professional experience
Work History
Finance Manager
Towbin Auto Group
07.2017 - Current
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Collaborated with sales team to ensure seamless integration of financing options into the sales process.
- Maximized revenue generation by upselling a variety of finance and insurance products to customers.
- Negotiated favorable interest rates and terms with lending institutions, benefiting both dealership and clients.
- Conducted thorough evaluations of client credit history to determine the best financing options available.
Merchandiser, Sales Associate, Customer Service
Breakthru Beverage
01.2014 - 01.2016
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming service
Merchandiser, Customer Service, Sales Associate
Coca Cola
01.2012 - 01.2014
Loan Processor, Branch Manager, Customer service
Dollar Loan Center
01.2011 - 01.2012
Sales Associate, Forklift Operator, Produce Lead
Sam's Club
01.2009 - 01.2011
Education
General Education Diploma -
College of Southern Nevada
Certificate of Attendance -
Las Vegas High School
Skills
- Bilingual; Fluent Spanish Skills
- Automotive Industry Knowledge
- Loan Underwriting Expertise
- Strong negotiation skills
- Detail-oriented mindset
- Team Leadership Qualities
- Adaptable to change
- Customer service-focused
- Decision-Making
- Positive Attitude/Energy
- Active Listening and Learning
- Analytical and Critical Thinking
References
- Zack Montano, Breakthru Beverage District Manager, (702) 429-3035
- Abdul Hamed, Towbin Auto General Manager, (702) 574-8178
- Rashid Razmal, Towbin Auto Finance Director, (702) 553-5018
Languages
Spanish
Full Professional
Timeline
Finance Manager
Towbin Auto Group
07.2017 - Current
Merchandiser, Sales Associate, Customer Service
Breakthru Beverage
01.2014 - 01.2016
Merchandiser, Customer Service, Sales Associate
Coca Cola
01.2012 - 01.2014
Loan Processor, Branch Manager, Customer service
Dollar Loan Center
01.2011 - 01.2012
Sales Associate, Forklift Operator, Produce Lead
Sam's Club
01.2009 - 01.2011
General Education Diploma -
College of Southern Nevada
Certificate of Attendance -
Las Vegas High School
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