Fredy Chacon
READING,Pennsylvania
Summary
Dynamic professional with a proven track record at the United States Postal Service, excelling in customer service and route management. Skilled in parcel delivery and safety awareness, I consistently enhanced operational efficiency while maintaining high standards of service. Recognized for my adaptability and teamwork, I effectively resolved customer inquiries and ensured timely deliveries.
Overview
9
9
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
01.2017 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
High Reach Forklift Operator
AmeriCold Logistics
01.2016 - 10.2016
- Improved warehouse efficiency by skillfully operating high reach forklifts for loading and unloading tasks.
- Increased productivity by consistently meeting or exceeding established quotas for daily tasks and assignments.
- Demonstrated flexibility in adapting to changing priorities, assisting coworkers in completing time-sensitive tasks as necessary.
- Reduced product damage, carefully handling fragile items during transportation and storage processes.
Education
High School Diploma -
Santo Domingo De Guzman
Ecuador 06-2006
Skills
- Safety awareness
- Parcel delivery
- Weather tolerance
- Vehicle loading
- Mail sorting
- Postal regulations
- Route management
- Street orientation
- Teamwork and collaboration
- Customer service
- Critical thinking
Timeline
Mail Carrier
United States Postal Service, USPS
01.2017 - Current
High Reach Forklift Operator
AmeriCold Logistics
01.2016 - 10.2016
High School Diploma -
Santo Domingo De Guzman
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