Fredy Martinez
Mableton,GA
Summary
Meticulous Banquet Captain offering strong background in staff leadership and banquet event logistics. Focused and ambitious with years of demonstrated success. Enthusiastic professional with several years of success delivering quality dining experiences. Strong leader highly skilled at managing staff and resolving issues related to inventory, kitchen slow-downs and customer satisfaction. Commended for boosting revenue several%.
Overview
15
15
years of professional experience
Work History
Banquet Captain
Mondrian South Beach Hotel
11.2021 - Current
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
- Developed strong relationships with vendors to ensure prompt delivery of supplies.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Organized banquet staff to ensure efficient service of guests.
- Collaborated closely with catering managers on upcoming events and their needs.
Supervisor / Houseman
National Hotel
Miami , Florida
05.2016 - 04.2020
- Created new strategies for improving customer service standards within the organization.
Banquet Supervisor
Marriot W miami down town
Miami, FL
06.2009 - 03.2020
- Developed policies and procedures for efficient operation of the banquet department.
- Reviewed banquet orders and communicated changes with kitchen staff.
- Trained new employees on food handling procedures and proper use of equipment.
- Supervised setup of tables, chairs, linens, place settings, centerpieces, and other decorations prior to event.
Education
High School Diploma -
Colegio Santiesteban
Bogota Colombia11-1992
Skills
- Banquet Setup
- Staff Leadership
- Food safety and sanitation
- Team member development
- Sanitation Standards
- Guest Relations
- Food procurement
Timeline
Banquet Captain
Mondrian South Beach Hotel
11.2021 - Current
Supervisor / Houseman
National Hotel
05.2016 - 04.2020
Banquet Supervisor
Marriot W miami down town
06.2009 - 03.2020
High School Diploma -
Colegio Santiesteban
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