Freedom Jones
Starbucks
Huntsville,AL
1
Certification
2
years of professional experience
Dedicated professional with experience in supervising teams and managing inventory. Known for strong communication skills and attention to detail, consistently delivering high-quality service and maintaining a safe and organized workplace.
Work History
Shift Supervisor
1 Year 4 Months- Supervised daily operations to ensure adherence to quality and service standards.
- Trained and mentored new staff on company policies and customer service techniques.
- Managed inventory levels, ensuring stock availability and minimizing waste.
- Implemented efficient workflow processes to enhance team productivity during peak hours.
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Barsita
1 Year 1 Month- Prepared and served high-quality coffee beverages with attention to customer preferences.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Handled cash transactions accurately while managing point-of-sale systems efficiently.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Engaged with customers to provide personalized service, enhancing overall experience and satisfaction.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma
Skills
Inventory management
Cash handling
Staff Management
Health compliance
Customer service
Task prioritization
Verbal communication
Detail orientation
Customer engagement
Certification
ServSafe Certification
- ServSafe Certification, Starbucks - June 2025
Timeline
Shift Supervisor
Starbucks
04.2025 - CurrentRead More
Barsita
Starbucks
03.2024 - 04.2025Read More
Lakeview Fort Oglethorpe
High School Diploma
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