Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Cross Utilized Agent
United Airlines
Ontario, CA
05.2024 - Current
Provided exceptional customer service, addressing passenger concerns promptly and professionally.
Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
Enhanced customer satisfaction by providing efficient check-in and boarding services.
Loading and unloaded customer luggage, airfreight, and company mail on and off aircraft.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Mover
Two Men And A Truck
Upland, CA
10.2023 - 05.2024
Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to 75+ lbs.
Maneuvered items carefully through narrow hallways and doorways to prevent damage.
Communicated with clients to understand their specific needs, tailoring services accordingly for a seamless moving experience.
Airmen
US Navy
09.2020 - 07.2023
Examined cargo-handling gear and lifesaving equipment to repair or replace defective gear and equipment.
Verified hydraulic fluid, air pressure and oxygen levels to check on systems operations.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Learned to operate new technology systems and procedures through instruction, simulators and models.
Checked and verified photo identification prior to granting facility access.
Picker
Amazon
06.2016 - 06.2020
Used RF scanners to track orders and verify accuracy.
Worked fast to meet assigned daily picking quotas.
Sorted and organized items in designated areas for easy access.
Operated manual and electric pallet jacks to move merchandise.
Supervised and trained new staff in performing census.