Fre’Nesha Owens
Thibodaux,LA
Summary
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing many years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Walmart
Thibodaux, LA
11.2023 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Drive-Thru Cashier
McDonald's
Thibodaux, LA
05.2019 - 06.2023
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
- Assisted in training new employees on restaurant procedures and policies.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
Education
Bachelor of Arts - Health Administration
American InterContinental University
Schaumburg, IL12-2025
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL09-2024
Skills
- Product Merchandising
- Customer Service
- Guest Services
- Order coordination
- Payment Collection
- Telephone management
- Positive and professional
- Customer Satisfaction
Timeline
Customer Service Cashier
Walmart
11.2023 - Current
Drive-Thru Cashier
McDonald's
05.2019 - 06.2023
Bachelor of Arts - Health Administration
American InterContinental University
Associate of Arts - Business Administration
American InterContinental University