Freya Luttmers
Santee,USA
Summary
Positive, quick learning young adult with common sense and well-mannered with a fact-driven mindset. Is seeking full-time employment work experience, flexible with all tasks and duties. Work well with others through strategic team effort or by myself through self-motivation and a flexible work dynamic. Is able to lead a team as well as play a simple role in minor tasks. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Receptionist
Mossy Nissan Corporate Office
San Diego, CA
10.2022 - 04.2025
- Verified identification and clearance of any guests or visitors directing them to the appropriate personnel in a warm, welcoming manner
- Handled confidential documents
- Manage a phone system and facilitated any and all calls from employees, vendors, and customers
- Providing excellent customer service with a warm and friendly attitude
- Provided administrative and clerical support via the companies own systems and records
- Coordinated pick up and delivery of all express mail services, unpacked inventory, and stocked supplies and directed them to the appropriate recipients
- Easily managing the day-to-day happenings of a corporate office
- Provided prompt customer and team support with a professional, friendly, and patient attitude
- Politely directed any customer or external office complaints, questions, and inquiries escalating to management if necessary
- Acted as the first point of contact for clients and visitors, delivering exceptional customer service
- Assisting in administrative duties, including document filing, data entry, and any other needed assistance
- Verifying, inputting and updating a list of contacts and positions for sixty-five employees every month
- Accurately inputting and updating documents into companies own computer system
- Punctually arriving to work with an upbeat and positive attitude
- Up taking any opportunities to grow and learn new skills
- Handled intake and distributing money between the corporate office and the various dealerships
- Keeping track and trading bags of documents and various paperwork with set individuals from various dealerships
- Updating and maintaining a scheduled timeline of deliveries from multiple outside vendors
- Verifying and handling checks to the corresponding individual and promptly notifying the corresponding employee of the pick up
- Tearing down and filing at least twenty-five car deals a day which are then input into the companies' systems to be scanned
- Managed company database and ensured the accuracy of contact information.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Updated daily log book with information about visitors entering the premises.
- Responded to inquiries from internal staff members regarding office operations.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Assisted with special projects assigned by management when required.
AP/ER Clerk
Mossy Nissan Business Office
Kearny Mesa, CA
06.2021 - 10.2022
- Provided administrative support for the Accounts Receivable department when needed.
- Assisted with month-end and year-end closings to support accounting system accuracy.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Maintained records of invoices, debits and credits.
- Handled accounts payable and receivable, including invoicing and payment processing.
Preschool Teacher/Aid
Children’s choice preschool
Santee, CA
08.2020 - 06.2021
- Interacted with diverse populations of families from various cultures and backgrounds while maintaining cultural sensitivity at all times.
- Collaborated with teachers and staff members to assist in creating an atmosphere conducive to learning for all students.
- Kept track of teaching materials and regularly stocked school supplies.
- Assisted with implementation of approved lesson plans and daily classroom schedule.
- Monitored children's play activities to ensure safety of the students.
- Observed student performance and recorded academic and attendance.
- Maintained safe, clean and constantly supervised play environment.
- Organized games and other recreational activities to help foster physical development among young students.
- Provided assistance to children with their daily activities, such as eating, dressing and toileting.
- Instructed and assisted students during craft activities.
- Supported lead teacher with daily classroom activities.
- Maintained daily records of activities, behaviors, meals, and naps.
- Supervised students outside classroom during recess, lunch and breaks.
- Created colorful and attractive displays for bulletin boards and hallways.
- Collaborated with other staff members to ensure student success.
Scare Actor
Origins Haunted House
Parkway Plaza mall, CA
08.2019 - 11.2019
- Followed safety protocols to ensure the safety of all participants.
- Impersonated mannerisms and voices of others and contorted face to amuse audiences.
- Ensured that guest interactions were consistent with the desired theme of the attraction.
- Helped prepare stages, move props and break down stages to support smooth productions.
- Collaborated with other actors on scenes, choreography, and improvisations.
- Utilized special effects makeup techniques to enhance characterizations.
- Assisted guests by providing directions, enforcing restrictions and monitoring crowds.
- Managed props and set pieces during performances.
- Assisted in setup and teardown of attractions prior to each shift.
- Interacted with guests to provide an immersive horror experience.
Education
Graduate -
Santana High School
Santee, CA06.2020
Skills
- Customer service
- Leadership skills
- Data entry
- Flexible/Reliable
- Good Attendance
- Adaptability
- Providing support/Assistance
- Common Sense
- Communication
- Documentation
- Organized records management
- Phone system management
- Administrative support
- Attention to detail
- Typing speed: 40wpm
- Clerical support
References
- William West, Mossy Corp Inventory Manager, 4625 Brinell St, San Diego, CA, 92111, (760) 579-8311
- Marcela Cavagnaro, Mossy Business Manager, 4625 Brinell St, San Diego, CA, 92111, (858) 654-2232
- Michelle Goldhagen, Mossy HR Manager, 4625 Brinell St, San Diego, CA, 92111, (858) 654-2202
- Tina Westergren, Event Coordinator, 9435 Saint Andrews Drive, Santee, CA, 92071, (619) 846-4306
- Sheila White, Business Owner, 5210 Gatsby Circle, Rock Hill, SC, 29732, (619) 890-9413
Volunteer Experience
- Rio Seco School, 9545 Cuyamaca Street, Santee, CA, 92071, Food handling, event organizing, giving directions, childcare, cafeteria food hand out, book organization, PTSA event help, set up, bake cake event, take down events, dealt with tractions
- Feeding the Unhoused, Downtown San Diego, Food handling, organizing and distributing care packages, managing transportation of donation, use marketing to increase volume of donations, interaction with a wide array of individuals, deescalating high stress situations, providing a positive experience
- Volenteer teachers assist
Timeline
Receptionist
Mossy Nissan Corporate Office
10.2022 - 04.2025
AP/ER Clerk
Mossy Nissan Business Office
06.2021 - 10.2022
Preschool Teacher/Aid
Children’s choice preschool
08.2020 - 06.2021
Scare Actor
Origins Haunted House
08.2019 - 11.2019
Graduate -
Santana High School