Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Frida Ramirez

Santa Cruz,CA

Summary

Personable and energetic, bringing a positive attitude to both customers and the workplace. Developed skills in high-energy and pressured environments, in food service and as a sales associate. Recognized by employers for adaptability, initiative, and strong work ethic

Overview

4
4
years of professional experience

Work History

Food Runner/Restaurant Busser

Global Gourmet Catering
07.2022 - Current
  • Trained 5+ new staff members on proper food handling and the restaurant's protocols
  • Earned reputation for reliability and high performance by consistently exceeding expectations in a fast-paced environment
  • Assisted servers in any tasks they needed to keep dinner service running smoothly
  • Managed food presentation before delivery, ensuring all dishes met quality standards

Sales Associate/Senior Customer Service Representative

Ramos Furniture
01.2022 - 09.2025
  • Handled 20-30 calls daily, addressing concerns, and relaying messages.
  • Assisted customers on the showroom floor with recommendations and maintained awareness of 400+ stock items and their location
  • Coordinated delivery schedules, confirmed time windows with customers, and organized manifests
  • Processed financing applications and developed sales strategies to maintain over 50% gross margin
  • Oversaw warehouse pickups by directing staff, inventory, and customers

Education

Bachelor of Arts - Psychology

University of California, Santa Cruz
Santa Cruz, CA
06-2027

Associate of Arts - Psychology For Transfer

De Anza
Cupertino, CA
06-2025

Skills

  • Spanish fluency
  • Attention to detail
  • Calm under pressure
  • Conflict resolution
  • Strong interpersonal communication
  • Scheduling & logistics coordination
  • Financial transactions & cash handling
  • Positive customer engagement

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food Runner/Restaurant Busser

Global Gourmet Catering
07.2022 - Current

Sales Associate/Senior Customer Service Representative

Ramos Furniture
01.2022 - 09.2025

Bachelor of Arts - Psychology

University of California, Santa Cruz

Associate of Arts - Psychology For Transfer

De Anza

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