Summary
Overview
Work History
Education
Skills
Timeline
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Monica Galvez

Grover Beach,CA

Summary

Hardworking and passionate job seeker eager to secure entry-level job position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Busser/Food Runner

Humdinger Brewing
08.2024 - 01.2025
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Completed daily side work and closing duties.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Assisted wait staff with timely food delivery and guest requests.
  • Inspected dishes and utensils for cleanliness.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Took orders and relayed information to wait or bar staff.

Shift Lead, Barista, Cashier, Keyholder

Old West Cinnamon Rolls
06.2021 - 08.2024
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Controlled line and crowd with quick, efficient service.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained regular and consistent attendance and punctuality.

Education

High School Diploma -

Arroyo Grande High School
Arroyo Grande, CA

Associate of Arts -

Allan Hancock College
Santa Maria

Skills

  • Spanish Fluency
  • Customer Assistance
  • Verbal and Written Communication
  • Sweeping and Mopping
  • Till Counting
  • Efficient Service
  • Quality control
  • Opening and closing duties
  • Cleaning and sanitizing
  • Espresso machine operation
  • Food running

Timeline

Busser/Food Runner

Humdinger Brewing
08.2024 - 01.2025

Shift Lead, Barista, Cashier, Keyholder

Old West Cinnamon Rolls
06.2021 - 08.2024

High School Diploma -

Arroyo Grande High School

Associate of Arts -

Allan Hancock College

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Monica Galvez