Monica Galvez
Grover Beach,CA
Summary
Hardworking and passionate job seeker eager to secure entry-level job position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Busser/Food Runner
Humdinger Brewing
08.2024 - 01.2025
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Completed daily side work and closing duties.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Inspected dishes and utensils for cleanliness.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Backed up servers by checking on tables and retrieving items for guests.
- Took orders and relayed information to wait or bar staff.
Shift Lead, Barista, Cashier, Keyholder
Old West Cinnamon Rolls
06.2021 - 08.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Controlled line and crowd with quick, efficient service.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register to record transactions accurately and efficiently.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Arroyo Grande High School
Arroyo Grande, CAAssociate of Arts -
Allan Hancock College
Santa Maria Skills
- Spanish Fluency
- Customer Assistance
- Verbal and Written Communication
- Sweeping and Mopping
- Till Counting
- Efficient Service
- Quality control
- Opening and closing duties
- Cleaning and sanitizing
- Espresso machine operation
- Food running
Timeline
Busser/Food Runner
Humdinger Brewing
08.2024 - 01.2025
Shift Lead, Barista, Cashier, Keyholder
Old West Cinnamon Rolls
06.2021 - 08.2024
High School Diploma -
Arroyo Grande High School
Associate of Arts -
Allan Hancock College