Frieda Albarello
531 S Haverehill Rd,FL
Summary
Dedicated professional with a strong background in customer service. Skilled in problem-solving and team collaboration, consistently ensuring high-quality client interactions and satisfaction. Dedicated Associate Banker with proven skills in customer service, cash management, and compliance. Committed to enhancing customer loyalty and ensuring operational excellence through attention to detail and teamwork. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Associate Banker
Chase Bank
West Palm Beach, Florida
06.2022 - Current
- Assisted customers with account inquiries and transaction processing.
- Maintained accurate records of client interactions and transactions in systems.
- Managed cash transactions while adhering to company policies and procedures.
- Established strong relationships with customers to increase customer loyalty.
- Assisted in training new employees as needed.
- Monitored customer accounts for suspicious activities or potential fraud cases.
- Ensured compliance with banking regulations and procedures in daily operations.
- Helped customers understand and use mobile applications and online banking.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Loss Prevention/Key Carrier/ Dept. Coordinator
TJMaxx
West Palm Beach, Florida
10.2014 - 06.2022
- Supervised daily operations to maintain store standards and customer satisfaction.
- Trained new associates on company policies and procedures for effective performance.
- Collaborated with team members to resolve customer inquiries and complaints promptly.
- Assisted in merchandising and display setups to enhance product visibility.
- Supported management in achieving sales goals through team motivation and engagement.
- Stocked shelves with merchandise and kept store clean and organized.
- Identified theft attempts or suspicious behavior in accordance with company policies.
- Followed opening and closing procedures as outlined by the manager.
- Organized backroom stock areas according to company guidelines.
- Maintained accurate cash drawer by counting cash, checks and credit cards.
- Adhered to all safety regulations when handling merchandise or operating equipment.
- Processed sales transactions quickly and accurately while maintaining proper security of all monies and media at the registers.
- Monitored surveillance cameras throughout the store for safety purposes.
Education
High School Diploma -
Palm Beach Lakes High
West Palm Beach, FL06-1991
Timeline
Associate Banker
Chase Bank
06.2022 - Current
Loss Prevention/Key Carrier/ Dept. Coordinator
TJMaxx
10.2014 - 06.2022
High School Diploma -
Palm Beach Lakes High