FRITZ Y. NAPOLEON
East Orange
Summary
Diligent Driver with proven track record in efficient and safe transportation. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.
Overview
32
32
years of professional experience
Work History
Driver
UBER
07.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Para Transit Driver
Easton Coach
10.2023 - 01.2025
- Assisted passengers in boarding and disembarking from vehicles.
- Provided safe and reliable transportation for passengers with mobility challenges.
- Conducted routine vehicle inspections to ensure safety before trips.
- Offered friendly and respectful service to all passengers.
- Followed all traffic laws and regulations during transport.
- Communicated with dispatch to confirm schedules and any changes.
- Worked different route every day based on changing passenger locations and destinations.
Online Grocery Associate
BJ's Wholesale
07.2021 - 02.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Mail Handler
Unite States Post Office
07.2020 - 06.2021
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
Retail Sales Merchandiser
Advantage Solutions
05.2015 - 03.2020
- Responsible for leading sales and display analysis meetings
- Creates promotion plans to assist slow sellers
- Monitors sales and presented weekly sales reports to leadership
- Improves cross merchandising with other items that could be used together
- Maintained merchandise rotation schedule to maintain product freshness
Volunteer
Community Involvement (PTA)
01.2012 - 01.2015
- Responsible for attending district meetings
- Collected and communicated detailed information to PTA members as needed
- Planned and managed special events and fundraisers
- Acted as the safety management coordinator for parents and students during events
- Managed finance and ensured appropriate disbursements
Office Manager
Cotton Funeral Services
01.2010 - 01.2012
- Responsible for greeting clients in a warm and professional manner
- Updated filling system for confidential documents
- Created required literature needed for office and funeral services
- Managed call routing and assisted customers as needed
Wine Manager Trainee
Total Wines and More
06.2003 - 03.2010
- Managed a team of eight sales new employees
- Provided new hire and ongoing sales training
- Responsible for managing BAU store operations
- Created and monitored sales reports to maintain sales team goal adherence
- Monitored price-point and trends and made recommendations to adjust to the market
- Traveled to vineyards to acquire new product information
- Planned and facilitated wine tastings to promote featured products
Textbook Manager
Follett Book Stores
01.2001 - 01.2004
- Monitored budget and sales goals
- Assigned daily task to the store staff
- Supervised shipping and receiving employees
- Acted as the vendor manager to correct packaging and shipping errors
- Handled inventory logistics by routing excess materials to alternate store destinations
- Responsible for tracking prioritizing and routed orders through completion
Front End Store Manager
Grand Union Supermarkets
01.1994 - 01.2001
- Managed a staff of fifteen cashiers
- Provide ongoing training on store procedures and policies
- Served as an escalation point for customers and cashier problems
- Performed drawer audits to ensure accuracy and accountability
- Managed team scheduled for cashiers to provide adequate store coverage
Shipping & Receiving Manager
Noodle Kid Doodle
01.1993 - 01.2000
- Responsible for leading a project to open three new stores
- Managed overall project timeline according to store open schedule
- Created new store open procedures with BAU check list
- Setup initial inventory and record keeping rules for incoming and outgoing shipments
- Managed inventory logistics
- Trained initial staff for store opening
- Provided customer service escalation support for purchasing issues
Education
Master of Management -
University of Phoenix
01.2017
Bachelor of Science - Business/Concentration in Project Management
University of Phoenix
01.2015
Foundation of Business, A.A. -
University of Phoenix
01.2013
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- Sales Management
Timeline
Para Transit Driver
Easton Coach
10.2023 - 01.2025
Online Grocery Associate
BJ's Wholesale
07.2021 - 02.2022
Mail Handler
Unite States Post Office
07.2020 - 06.2021
Driver
UBER
07.2018 - Current
Retail Sales Merchandiser
Advantage Solutions
05.2015 - 03.2020
Volunteer
Community Involvement (PTA)
01.2012 - 01.2015
Office Manager
Cotton Funeral Services
01.2010 - 01.2012
Wine Manager Trainee
Total Wines and More
06.2003 - 03.2010
Textbook Manager
Follett Book Stores
01.2001 - 01.2004
Front End Store Manager
Grand Union Supermarkets
01.1994 - 01.2001
Shipping & Receiving Manager
Noodle Kid Doodle
01.1993 - 01.2000
Bachelor of Science - Business/Concentration in Project Management
University of Phoenix
Foundation of Business, A.A. -
University of Phoenix
Master of Management -
University of Phoenix
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