Front End Manager

• Supervised daily front-end operations, ensuring everyone was on task.
• Coordinated scheduling to ensure adequate coverage during peak hours.
• Collaborated with team members to consistently improve customer experience.
• Assisted customers with inquiries and resolved issues promptly.
• Managed cash registers and ensured accurate financial transactions.
• Performed daily audits on registers and safe counts to verify the accuracy of funds.
• Oversaw opening and closing tasks to ensure smooth operations.

● Trained new employees on kitchen procedures and safety protocols, enhancing team performance.

● Collaborated with team members to streamline kitchen workflows and improve efficiency.

● Collaborated with team members to complete complex tasks efficiently and effectively.

● Monitored work timelines by tracking start and end times for specific tasks to improve productivity and workflow

● Processed customer transactions accurately and efficiently using point-of-sale systems.

● Assisted customers with product inquiries to ensure informed purchasing decisions.

● Greeted customers warmly upon entry to create a friendly atmosphere. and helped determine their needs.

● Loaded and unloaded packages to consistently achieve daily operational targets.

● Sorted and organized shipments to ensure timely distribution and delivery.

● Operated material handling equipment safely and effectively in a fast-paced environment.

● Inspected packages for damage and maintained adherence to proper handling procedures.