Fuad Baharu
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
2
2
Languages
1
1
Certification
37
37
years of professional experience
Work History
Store Manager
Kroger
Houston, Texas
04.1990 - Current
- Managed daily store operations ensuring smooth customer service experiences.
- Trained and supervised staff to maintain high performance standards.
- Oversaw inventory management to ensure product availability and freshness.
- Implemented promotional displays to enhance product visibility and sales.
- Enforced safety protocols to ensure a secure shopping experience for customers.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
Education
TMS
Addis Ababa , Ethiopia Skills
- Inventory management
- Visual merchandising
- Staff training
- Customer relationship management
Languages
English
Professional
Arabic
Professional
Certification
- City of houston food safety certification
- Kroger safety certification
- All electric power equipment
Accomplishments
- 2009 best shrink improved store Houston
- 2013 best EBITDA improved store houston
- 2024 best shrink store Houston
- 2025 top 3 sales increase store Houston
- 2024 #1 store retention rate in Houston
Timeline
Store Manager
Kroger
04.1990 - Current
TMS