A dedicated and hardworking professional with many years of social service experience. Proficient and knowledgeable of initial evaluation processes for early childhood population and families - as well as the principles of family-centered services. Experienced in resolving social service issues by utilizing strong problem solving and communication skills. Proven ability to grasp concepts quickly; dedicated and conscientious while being willing to do whatever is required to get the job done. Superior leadership in promoting and maintaining standards in providing quality care for clients. Highly organized and detail-oriented with excellent communication skills as well as being self-motivated to prioritize responsibilities and fulfill them in a timely manner. An accomplished track record of participating in the development of social service initiatives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Coordinator for the Early Intervention Program
E.Sholom Inc. Early Intervention Program
04.2011 - Current
Duties include: arranging first contact with the family, providing parents with an overview of the steps necessary for evaluation process, and contacting family to discuss the benefits of the EI Program
Coordinates all aspects of screening and evaluation
Maintains updated database records after evaluations
Provides assistance to parents in meeting basic needs or immediate priorities for the child and the family
Discusses with parents the steps necessary for the IFSP process and the transition to the CPSE program
Identifies prospects to be assigned as Evaluators according to location and probable developmental delays
Monitors all aspects of the Initial Evaluation process
Discusses steps for Individualized Family Service Plan
Serves as a full participant and advocate during IFSP meetings
Explains to parents the needs or immediate priorities for the child and family such as primary health care, housing, food, and shelter
Plans, organizes, and oversees the implementation of early intervention services needed by families
Maximizes expertise in maintaining the required paperwork for early intervention clients while monitoring and evaluating the services provided as well as adjusting them according to families' needs
Works with the family to determine which services are needed by the child, and develops service area goals
Reviews the services provided to the client family, which involved communication with the family and service professionals, gathering data concerning the child's progress, and troubleshooting schedules
Makes changes to the IFSP with the assistance of the team and family to best meet the needs of the child
Monitors process of ongoing evaluation of services and the progress of the individual child.
Early Intervention Coordinator/Case Manager
Rehab Care Professionals Inc.
06.2007 - 03.2011
Contacted the parents to provide parents with an overview of the steps necessary for evaluation process
Coordinated all aspects of screening and evaluation while discussing the benefits of the EI Program
Discussed with parents the steps necessary for the IFSP process
Maintained database for evaluations
Monitored all aspects of Initial Evaluation process
Discussed with parents steps necessary during IFSP
Discussed with parents the steps necessary for transition to the CPSE program as well as the needs or immediate priorities for the child and family, such as: primary health care, housing, food, and shelter
Performed assessment, planning, facilitation, and advocacy through collaboration of health care resources
Arranged first contact with the family
Provided parents with an overview of steps in the evaluation process
Designed and implemented client-centered treatment plans for clients in an early intervention program
Provided life skills training and direction to program clients on topics, including: conflict resolution and problem solving, life skills, interpersonal relationships, self-esteem, self-development, and wellness
Consistently assisted parents in meeting basic needs or immediate priorities for the child and the family
Was fully responsible to assign Evaluators according to location and probable developmental delays
Ensured that all of the parent's and family's needs were met
Discussed with parents the needs or immediate priorities for the child and family such as primary health care, housing, food, and shelter
Scheduled transition meetings and discussed evaluation procedures, placement options, and referrals
Regularly arranged evaluations for children in a timely manner by contacting many service providers, Child ALERT staff, and medical personnel to coordinate the completion of evaluation reports for the program
Experienced in scheduling MDE and IFSP meetings with parents and appropriate staff and personnel
Completed incident reports and provided detailed information for quality and risk management purposes
Regularly assisted in the creation of center specific goals and measurements related to client needs
Developed procedures that were used to ensure standards based upon established policies and procedures
Discussed with parents the options for collaboration with other agencies
Obtained data regarding child's medical, social, and cognitive problems from psychologists, social workers, and parent advocates
Assisted parents in meeting basic needs or immediate priorities for the child and family, such as: housing, food, and primary health care
Contacted Social Service Agencies to facilitate and expedite assistance
Provided appropriate information regarding available insurance coverage for the social services offered by the Center
Verified and approved insurance eligibility for all major HMO insurance companies.
Education
Bachelors in education -
Government college Punjab Pakistan
01.1998
Skills
Exceptional Interpersonal and Communication Skills - Proficient in promoting confidence as well as counseling clients and maintaining relationships while interfacing positively with clients and community resources
Problem Solving - Proven ability to develop creative and innovative solutions to help employees and clients with challenges, and successfully provides guidance for improved productivity and confidence
Effective Communication Skills - Adept in public and difficult client situations, client training, and diversity awareness Proven in office management tasks, new employee training, and customer service
CPR Trained
Knowledge of Microsoft Word, Excel
Extensive knowledge of researching; utilizing the internet
Excellent communicational skills fluent in Urdu, Punjabi, Hindi, and English
Certification
DOH Early Intervention Program Service Coordinator 2007
Timeline
Coordinator for the Early Intervention Program
E.Sholom Inc. Early Intervention Program
04.2011 - Current
Early Intervention Coordinator/Case Manager
Rehab Care Professionals Inc.
06.2007 - 03.2011
Bachelors in education -
Government college Punjab Pakistan
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