Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

G. Latchman

Bonita Springs ,FL

Summary

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Highly experienced Job Title known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Focused Job Title with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Creative Job Title well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Overview

3
years of professional experience

Work History

Ms Marissa
Bonita Springs , FL

Goodwill
04.2022 - Current

Job overview

  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained records related to sales, returns and inventory availability.
  • Solved customer challenges by offering relevant products and services.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Processed product returns and assisted customers with other selections.
  • Recommended accessories and complementary purchases to boost revenue.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Education

Covent Garden Secondary
Guyana

08.1994

University Overview

Skills

  • Stockroom Upkeep
  • Upselling Techniques
  • Self-Checkout Assistance
  • Time Management
  • Dispute Mediation
  • POS System Operations
  • Educational Sales
  • Teamwork and Collaboration
  • Policy and Procedure Adherence
  • Sales Generation
  • Sales Goal Attainment
  • Product Recommendations
  • Retail Loss Prevention
  • Order Processing
  • Inventory Control Procedures
  • Furniture Sales
  • Store Opening and Closing
  • Cash Handling
  • Sales Expertise
  • Suggestive Selling
  • Item Fittings
  • Folding Clothes
  • Upselling Strategies
  • Complex Transactions
  • Commission Sales
  • Quote Generation
  • PCI (Payment Card Industry)
  • Stockroom Organizing
  • Persuasive Selling
  • Sales Communications
  • Jewelry Personalization
  • Retail Knowledge
  • Patron Experiences
  • Trade Show Sales
  • Promotional Sales Events
  • Garment Fittings
  • Personal Shopping
  • Appliance Sales
  • Credit and Cash Transactions
  • Shrinkage Prevention
  • Returns and Refunds
  • Speaking Clearly
  • Sales Leadership
  • Effective Selling Techniques
  • Facility Tours
  • Efficient Sales Transactions
  • New Business Opportunities
  • Productivity Maximization
  • Registration Documents
  • Presentations and Demonstrations
  • Register Preparation
  • Online Help
  • Signage Changes
  • Hardware Inventories
  • Joint Ventures
  • Motorcycle Sales
  • Activating Phones
  • Assigning Tasks

Timeline

Goodwill
Ms Marissa
04.2022 - Current
Covent Garden Secondary
G. Latchman