Gabby Dunlap
Boyne City,MI
Summary
Developed skills in high-energy, outdoor environments with focus on client instruction and safety. Demonstrated ability to communicate effectively and adapt teaching methods to various learning styles. Seeking to transition into new field leveraging strong interpersonal skills and solid foundation in client engagement and safety training.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
The Landing
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Barista
Lake Charlevoix Coffee Company LLC
06.2022 - 08.2024
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
- Memorized ingredients and recipes for wide variety of specialty drinks.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Marina & Watersport Specialist
Summertime Rentals LLC
05.2023 - 09.2023
- Provides thorough and detailed instruction of equipment (boats, jet skis, kayaks, paddle boards, tubes, water skis, etc) in front of groups.
- Comfortable operating, maneuvering, and docking boats and jet skis.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Vacuums, cleans, and details boats.
- Fueling boats and assisting customers on the gas dock
- Delivery of paddle boards, water trampolines, kayaks, and more.
- Teach safety, boat handling, and boating laws to various ages and people.
Education
Bachelor of Science - Package Engineering
Michigan State University
East Lansing, MI05.2028
High School Diploma -
Boyne City High School
Boyne City, MI06.2024
No Degree - Dual-enrolled College/High School Student
North Central Michigan College
Petoskey, MISkills
- Strong work ethic
- Exceptional customer service
- Problem-Solving
- Guest engagement
- Public Speaking
- Leadership
- Multitasking
- Works well under pressure
- Group instruction
- Physical fitness
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Timeline
Server
The Landing
06.2024 - Current
Marina & Watersport Specialist
Summertime Rentals LLC
05.2023 - 09.2023
Barista
Lake Charlevoix Coffee Company LLC
06.2022 - 08.2024
Bachelor of Science - Package Engineering
Michigan State University
High School Diploma -
Boyne City High School
No Degree - Dual-enrolled College/High School Student
North Central Michigan College
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