Elisa Galindo Aguilar
Las Vegas
Summary
Dynamic and dedicated professional with experience, excelling in patient focused care and conflict resolution. Proven ability to manage patient flow and maintain inventory, ensuring a seamless experience. Bilingual in spanish and english, i thrive in fast paced environments, delivering exceptional customer service and quick problem solving skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Womens Cancer Center
Las Vegas, NV
02.2026 - 03.2026
- Educated patients on treatment plans and post-visit care instructions to enhance understanding.
- Trained new staff members on clinic protocols and best practices for patient care delivery.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Sahara West Urgent Care
Las Vegas, NV
07.2024 - 07.2025
- Assisted in patient check-in processes to streamline operational efficiency.
- Conducted preliminary assessments and recorded vital signs for patient evaluations.
- Managed electronic health records to ensure accuracy and accessibility of patient information.
- Supported healthcare providers during examinations by preparing necessary instruments and materials.
- Coordinated with insurance companies to verify coverage and facilitate smooth billing processes.
- Implemented office procedures that improved appointment scheduling and reduced wait times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Usher
Best Crowd Management
Las Vegas, NV
07.2023 - 09.2024
- Guided patrons to their seats, ensuring smooth entry and exit flow during events.
- Monitored crowd behavior, maintaining safety and order throughout venue.
- Assisted in enforcing venue policies, enhancing guest experience and compliance.
- Provided information on event schedules and facilities to guests for improved satisfaction.
Amusement Ride Operator
Circus Circus Adventuredome
Las Vegas, NV
09.2020 - 01.2021
- Operated amusement rides, ensuring safety protocols and guest enjoyment.
- Conducted pre-ride inspections to maintain equipment functionality and safety compliance.
- Assisted guests with boarding procedures, promoting a welcoming and efficient experience.
- Monitored ride operations, responding swiftly to any operational issues or guest inquiries.
- Maintained cleanliness of ride areas, contributing to overall park aesthetics and hygiene standards.
- Participated in training sessions to improve operational skills and safety awareness initiatives.
Education
Medical Assistant Certificate -
UEI
Las Vegas, NV01.2022
High School Diploma -
Burk Horizon High School
Las Vegas, NV07.2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- inventory management
- date entry
- conflict resolution abilities
- quick problem solver
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Assistant
Womens Cancer Center
02.2026 - 03.2026
Medical Assistant
Sahara West Urgent Care
07.2024 - 07.2025
Usher
Best Crowd Management
07.2023 - 09.2024
Amusement Ride Operator
Circus Circus Adventuredome
09.2020 - 01.2021
Medical Assistant Certificate -
UEI
High School Diploma -
Burk Horizon High School