Summary
Overview
Work History
Education
Skills
Timeline
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Gabby Lord

Starr,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Electric City Animal Clinic
Anderson, SC
10.2022 - Current
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Set up and activated customer accounts.
  • Scheduled and confirmed appointments.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.

Receptionist

Evans Urgent Care
Evans, GA
02.2016 - 12.2021
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Handled all insurance policies and spoke with clients in regards to EOBs
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.

Education

Bachelor of Science - Criminology

Georgia Southern University
Statesboro, GA
05.2024

High School Diploma -

Greenbrier High School
Evans, GA
05.2018

Skills

  • Calm and Professional Under Pressure
  • Customer Service
  • Meticulous and Organized
  • Appointment Scheduling
  • Positive Attitude and Energetic

Timeline

Customer Service Representative

Electric City Animal Clinic
10.2022 - Current

Receptionist

Evans Urgent Care
02.2016 - 12.2021

Bachelor of Science - Criminology

Georgia Southern University

High School Diploma -

Greenbrier High School

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Gabby Lord