Gabby Lord
Starr,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Electric City Animal Clinic
Anderson, SC
10.2022 - Current
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Set up and activated customer accounts.
- Scheduled and confirmed appointments.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Receptionist
Evans Urgent Care
Evans, GA
02.2016 - 12.2021
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Handled all insurance policies and spoke with clients in regards to EOBs
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Education
Bachelor of Science - Criminology
Georgia Southern University
Statesboro, GA05.2024
High School Diploma -
Greenbrier High School
Evans, GA05.2018
Skills
- Calm and Professional Under Pressure
- Customer Service
- Meticulous and Organized
- Appointment Scheduling
- Positive Attitude and Energetic
Timeline
Customer Service Representative
Electric City Animal Clinic
10.2022 - Current
Receptionist
Evans Urgent Care
02.2016 - 12.2021
Bachelor of Science - Criminology
Georgia Southern University
High School Diploma -
Greenbrier High School
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