Gabby Polonsky
Kantina
Cleveland,OH
1
Language
1
year of professional experience
Dedicated server with exceptional customer service skills, known for creating welcoming environments and enhancing guest satisfaction. Expertise in cash handling and team collaboration ensures efficient service delivery.
Work History
Server
7 Months- Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders during peak hours.
- Demonstrated knowledge of menu items, effectively upselling specials to increase sales revenue.
- Supported team members during busy shifts, fostering a cooperative work environment.
- Accurately processed payments and handled cash transactions following company procedures.
- Adapted quickly to changing priorities and maintained composure in fast-paced settings.
- Engaged with customers to create welcoming atmosphere, encouraging repeat business and positive reviews.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Languages
Spanish
Timeline
Server
Kantina
07.2015 - 02.2016Read More
Cuyahoga Community College
High School Diploma
Read More