I started in the Automotive Industry almost 30 years ago performing bumper to bumper diagnostics, repairs and maintenance. In my current role, I have 3 Direct Reports and I oversee FTS operations in the Florida Region along with Puerto Rico and Chile. I am directly responsible for 6 Service Center needs and indirectly responsible for another 18 locations, soon to be 21. I work with Service Centers on improving Technicians skill sets, process improvements and overall Service Center operations. Before moving to my current role, I was the Shop Lead in my Service Center. I really enjoyed the challenge of a Leadership role, it allowed me to build/develop a team and their skill sets, along with meeting goals and deadlines. In the past before Tesla, I found myself in a leadership role of some kind as well. I believe I would be a good fit for this role due to my in depth understanding of the Service Industry and Leadership experience, along with my exceptional problem solving skills. Building an exceptional Team that delivers an outstanding customer experience, while enjoying what they do, is the goal.