Summary
Overview
Work History
Education
Skills
Fundraising
Volunteer Experience
Languages
Timeline
Generic

Gabi Mebrahtu

Blacksburg,VA

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Overview

5
5
years of professional experience

Work History

Host

Chuys
05.2023 - 08.2023
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.

Shadowed Dr Mehadia Tewodroes (lawyer)

Mehadi Tewodroes
09.2021 - 03.2022
  • Documented observations and permanent records to record job specifics, challenges and requirements for end reporting.
  • Took extensive notes to document lessons and further solidify learning objectives.
  • Worked in team environment to maintain high levels of productivity.

Waiter

Zigzag Hotel
01.2019 - 08.2021
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Informed customers about daily and seasonal specials.

Internship Student

DG vison
01.2021 - 01.2021
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Sorted, organized, and maintained files.
  • Interacted with customers by phone, email, or in-person to provide information.

Education

Bachelor of Arts - Police Science

Virginia Tech
Blacksburg, VA
06.2026

High-school diploma -

Sandford International School
01.2022

Skills

  • Customer Service
  • POS Software
  • Dining Room Management
  • Group Reservations Management
  • Guest Inquiries
  • Multi-Line Telephone Systems
  • Behavior Redirection
  • Tutoring Students
  • Issue Resolution
  • Account Management

Fundraising

  • Along side my classmates we raised over 100,000 birr and donated it to ads charity
  • I'm working with on organization called WENDIME KHALID to feed the homeless
  • Organizing food drive with my school
  • Fundraised for the eden foundation and helped raise 600,000 birr
  • Helped collect donation of school supplies, clothes etc for am orphanage

Volunteer Experience

  • Teaching English to orphaned second graders students
  • Taught MUN procedure to students at school
  • Read books to children in primary school
  • Mentorship program with a second grader
  • Volunteered at a elderly home as a care giver

Languages

Amharic
Native or Bilingual

Timeline

Host

Chuys
05.2023 - 08.2023

Shadowed Dr Mehadia Tewodroes (lawyer)

Mehadi Tewodroes
09.2021 - 03.2022

Internship Student

DG vison
01.2021 - 01.2021

Waiter

Zigzag Hotel
01.2019 - 08.2021

Bachelor of Arts - Police Science

Virginia Tech

High-school diploma -

Sandford International School

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Gabi Mebrahtu